About the Role
Our client, a well-established hospitality provider, is seeking a motivated and customer-focused Food & Beverage Catering Supervisor to oversee their catering services in **Mahikeng, North West**. This role requires an individual with strong leadership skills and a passion for delivering exceptional food and beverage experiences for various events, including corporate functions, private parties, and conferences. You will be responsible for leading the catering team, ensuring high standards of service, managing inventory, and maintaining a positive guest experience. The ideal candidate will have excellent organizational abilities, a keen eye for detail, and the capacity to manage multiple priorities effectively in a dynamic environment. This is a key role in ensuring the success of our client's catering operations in the **Mahikeng** region.
Key Responsibilities
- Supervise and coordinate all food and beverage service activities during catering events.
- Lead, train, and motivate the catering staff to ensure delivery of excellent customer service.
- Oversee the setup and presentation of food and beverage stations, ensuring they meet quality and aesthetic standards.
- Manage inventory of food, beverages, and service supplies, ensuring adequate stock levels and minimizing waste.
- Ensure compliance with all health, safety, and hygiene regulations within the catering operation.
- Liaise with clients and event planners to confirm service details and address any specific requirements.
- Handle guest inquiries and resolve any issues that may arise during events promptly and professionally.
- Assist in developing menus and pricing strategies in collaboration with management.
- Conduct pre-event briefings with the catering team to ensure clear understanding of event requirements.
- Maintain accurate records of inventory, sales, and customer feedback in **Mahikeng**.
Requirements
- Minimum of 3 years of experience in a supervisory or leadership role within food and beverage service or catering.
- Proven experience in managing and motivating a team.
- Strong knowledge of food and beverage products, service standards, and presentation techniques.
- Excellent customer service and interpersonal skills.
- Good organizational and time management skills, with the ability to multitask.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as required by event schedules in **Mahikeng**.
- Knowledge of health and safety regulations in food service environments.
- A proactive approach to problem-solving and a keen eye for detail.
- High school diploma or equivalent; hospitality management qualification is a plus.
- Experience in the **North West** province's hospitality sector is advantageous.
Benefits
- Competitive salary and benefits package.
- Opportunity to lead a dedicated catering team.
- Exposure to a variety of exciting events.
- Professional development and training opportunities.
- Supportive and team-oriented work environment.
- Career growth within the company.
- Uniform and meals provided during shifts.