Senior Catering Operations Manager

Placements24; LegKraal Gate; Presencial; ZAR 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Growth opportunities

Team environment

Descripción de la vacante

Placements24 in Mahikeng, North West, seeks a Senior Catering Operations Manager to oversee all catering operations, lead a diverse team, and drive service excellence across events. You will ensure quality, safety, and cost-effective delivery while collaborating with sales and culinary teams to plan and execute high-profile events.

The role requires 5–7 years in catering or hospitality operations, with 2–3 years in a senior supervisory position, strong budgeting skills, and a hands-on leadership

Formación

• 5–7 years of progressive experience in catering or hospitality operations, with 2–3 years in a senior supervisory or management role.
• Proven ability to lead and manage large teams in a fast-paced operational environment.
• Deep knowledge of catering logistics, event management, and food service operations.
• Strong emphasis on health, safety, and sanitation standards; budget management and cost control.

Responsabilidades

• Oversee and manage all daily catering operations, ensuring efficiency, quality, and client satisfaction.
• Lead, train, and mentor the catering operations team, including supervisors and service staff.
• Develop and implement operational strategies to enhance service delivery and cost-effectiveness.
• Manage inventory, equipment, and resources, ensuring optimal availability and maintenance.
• Ensure strict adherence to health, safety, and sanitation regulations across all operations.
• Collaborate with sales and culinary teams to ensure seamless event execution from planning to completion.
• Monitor operational performance, identify areas for improvement, and implement corrective actions.
• Manage budgets, control operational costs, and optimize resource allocation.
• Handle client feedback and resolve operational issues promptly and effectively.
• Maintain strong relationships with suppliers and external service providers.

Conocimientos

Leadership

Budgeting

Operations management

Health & safety

Team management

Problem-solving

Communication

Herramientas

MS Office

Catering software

Descripción del empleo

About the Role

Our client, a distinguished leader in the event catering industry, is seeking an experienced and dynamic Senior Catering Operations Manager to oversee and optimize their catering operations in Mahikeng, North West . This crucial role involves managing all logistical, operational, and staff-related aspects of catering services to ensure seamless execution and exceptional client experiences. You will be responsible for leading a team of catering professionals, maintaining stringent quality and safety standards, managing resources, and driving operational efficiency. The ideal candidate will possess a robust background in operations management within the catering or hospitality sector, coupled with exceptional leadership, problem-solving, and strategic planning abilities. Your expertise will be vital in upholding our client's reputation for excellence and ensuring the successful delivery of diverse events throughout the Mahikeng region. This position demands a hands-on leader with a passion for service and a commitment to operational mastery.

Key Responsibilities

• Oversee and manage all daily catering operations, ensuring efficiency, quality, and client satisfaction.
• Lead, train, and mentor the catering operations team, including supervisors and service staff.
• Develop and implement operational strategies to enhance service delivery and cost-effectiveness.
• Manage inventory, equipment, and resources, ensuring optimal availability and maintenance.
• Ensure strict adherence to health, safety, and sanitation regulations across all operations.
• Collaborate with sales and culinary teams to ensure seamless event execution from planning to completion.
• Monitor operational performance, identify areas for improvement, and implement corrective actions.
• Manage budgets, control operational costs, and optimize resource allocation.
• Handle client feedback and resolve operational issues promptly and effectively.
• Maintain strong relationships with suppliers and external service providers.

Requirements

• A minimum of 5-7 years of progressive experience in catering or hospitality operations management, with at least 2-3 years in a senior supervisory or management role.
• Proven ability to lead and manage large teams in a fast-paced operational environment.
• In-depth knowledge of catering logistics, event management, and food service operations.
• Strong understanding of health, safety, and sanitation standards.
• Excellent financial acumen, including budget management and cost control.
• Exceptional problem-solving, decision-making, and organizational skills.
• Strong communication and interpersonal skills, with the ability to build rapport with clients and staff.
• Proficiency in relevant operational software and MS Office Suite.
• Flexibility to work varying hours, including weekends and public holidays, as required for events in Mahikeng, North West .
• A proactive and results-oriented approach to management.

Benefits

• Competitive salary and performance-based incentives.
• Opportunity to manage significant catering operations in a key region.
• Be part of a respected and growing catering organization.
• Professional development and advancement opportunities.
• Supportive work environment with a focus on team collaboration.
• Exposure to a wide range of events and clientele.