Catering Supervisor - High-Volume Events

Placements24; LegKraal Gate; Sur place; ZAR 156 000 - 246 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Résumé du poste

Placements24 is seeking an experienced Catering Supervisor to lead on-site event service teams in Mahikeng, North West. You will oversee setup, service delivery, and breakdown, ensuring exceptional guest experiences and adherence to standards.

The ideal candidate will have strong leadership, excellent communication, and the ability to manage high-volume catering in dynamic environments across the North West region.

Qualifications

• Minimum of 2 years of experience in a supervisory or leadership role within catering or hospitality.
• Proven ability to lead and motivate a team in a fast-paced event environment.
• Knowledge of health, safety, and hygiene regulations relevant to food service.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required by event schedules in Mahikeng.

Responsabilités

• Supervise catering staff during events, ensuring efficient setup, service, and breakdown.
• Ensure all service staff adhere to company standards for presentation, etiquette, and customer service.
• Liaise with the Event Manager and Chefs on-site to execute the event plan effectively.
• Manage the setup of dining areas, buffets, and bar stations according to event specifications.
• Oversee food and beverage service, ensuring quality, timeliness, and presentation standards are met.
• Maintain a clean, organized, and safe working environment for the catering team.
• Address guest inquiries and concerns promptly and professionally, ensuring a positive guest experience.
• Conduct pre-shift briefings with the team, outlining roles, responsibilities, and event details.
• Assist with inventory management of service equipment, linens, and consumables.
• Report on event execution, including any issues encountered and client feedback.

Connaissances

Leadership

Team motivation

Communication skills

Customer service

Description du poste

About the Role

Our client, a premier catering company renowned for delivering exceptional experiences at large-scale events, is seeking a dynamic and experienced Catering Supervisor to lead their event service teams in Mahikeng, North West . This role is critical in ensuring the smooth and efficient execution of catering services on-site, from setup and service delivery to breakdown and client satisfaction. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for hospitality. You will be responsible for guiding and motivating your team, ensuring adherence to service standards, and upholding our client's reputation for excellence. This is an excellent opportunity for a motivated individual to play a key role in memorable events across Mahikeng and the wider North West region, contributing directly to the success of each function handled by our client.

Key Responsibilities

• Supervise and coordinate catering staff during events, ensuring efficient setup, service, and breakdown.
• Ensure all service staff adhere to company standards for presentation, etiquette, and customer service.
• Liaise with the Event Manager and Chefs on-site to execute the event plan effectively.
• Manage the setup of dining areas, buffets, and bar stations according to event specifications.
• Oversee food and beverage service, ensuring quality, timeliness, and presentation standards are met.
• Maintain a clean, organized, and safe working environment for the catering team.
• Address guest inquiries and concerns promptly and professionally, ensuring a positive guest experience.
• Conduct pre-shift briefings with the team, outlining roles, responsibilities, and event details.
• Assist with inventory management of service equipment, linens, and consumables.
• Report on event execution, including any issues encountered and client feedback.

Requirements

• Minimum of 2 years of experience in a supervisory or leadership role within the catering or hospitality industry.
• Proven ability to lead and motivate a team in a fast-paced event environment.
• Excellent understanding of food and beverage service standards and event protocols.
• Strong customer service and communication skills.
• Ability to work effectively under pressure and manage multiple tasks simultaneously.
• Knowledge of health, safety, and hygiene regulations relevant to food service.
• Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required by event schedules in Mahikeng .
• Physical stamina to stand and walk for extended periods and lift moderate weight.
• A passion for delivering exceptional guest experiences.
• Previous experience in high-volume banqueting or large-scale event catering is highly preferred.

Benefits

Our client offers a competitive hourly wage or salary package, commensurate with experience. This role provides the opportunity to work at diverse and exciting events across Mahikeng and the North West region, gaining valuable experience in event management. Employees will benefit from working within a supportive and dynamic team environment, with opportunities for training and potential advancement within the company. Our client is committed to fostering professional growth and recognizes the contributions of their staff in delivering memorable catering experiences.