About the Role
Our client, a prominent player in the Fast-Moving Consumer Goods (FMCG) sector, is actively seeking a proactive and relationship-driven FMCG Key Account Manager to service major retail accounts from their Mahikeng, North West hub. This role is central to strengthening partnerships with key clients, driving sales volume, and ensuring the effective implementation of sales strategies. You will be responsible for understanding the unique needs of major retailers, presenting compelling product offerings, and ensuring high levels of customer satisfaction. The ideal candidate will possess a strong sales background in the FMCG industry, excellent negotiation skills, and a deep understanding of retail dynamics. This is an on-site position, requiring dedicated presence within the North West region to build and maintain strong face-to-face relationships with critical business partners. We value dedicated professionals committed to client success and driving mutual growth within the competitive Mahikeng market.
Key Responsibilities
- Manage and grow relationships with a portfolio of key retail accounts, serving as the primary point of contact.
- Develop and execute strategic sales plans to achieve and exceed sales targets for assigned key accounts.
- Understand retailer objectives, challenges, and opportunities, and align our client's offerings accordingly.
- Negotiate terms, pricing, and promotional activities to maximize sales volume and profitability.
- Present new product launches and promotional campaigns effectively to key account decision-makers.
- Monitor account performance, analyze sales data, and provide regular reports and forecasts to management.
- Collaborate with internal teams (marketing, supply chain, finance) to ensure seamless service delivery and support for key accounts.
- Identify opportunities for expanding our client's product range and market share within key retail chains.
- Resolve customer issues and concerns promptly and professionally to maintain high levels of satisfaction.
- Stay informed about market trends, competitor activities, and the retail landscape in the North West region.
Requirements
- A Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
- Minimum of 3-5 years of experience in sales, specifically managing key accounts within the FMCG industry.
- Proven track record of successfully achieving and exceeding sales targets in a competitive environment.
- Strong understanding of the retail sector, including merchandising, category management, and promotional planning.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to build and maintain strong, long-term relationships with key stakeholders.
- Proficiency in CRM software and sales analysis tools.
- Must be highly organized, proactive, and able to work independently.
- Must be willing to work full-time on-site in Mahikeng, North West, and travel within the region as needed.
Benefits
- Competitive base salary with attractive commission and performance-based bonus structures.
- Opportunities for professional development and career advancement within a leading FMCG company.
- Exposure to high-profile retail partnerships and a diverse product portfolio.
- A supportive team environment focused on achieving collective success.
- Comprehensive medical and retirement benefits.
- Chance to make a significant impact on sales performance in the North West region.
- Work with a company committed to quality and customer satisfaction.