Key Account Manager - FMCG Retail

Placements24; Sandton; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary

Performance-based bonuses

Medical aid

Provident fund

Hybrid work model

Job summary

Placements24 is seeking a strategic Key Account Manager for our client in Sandton, Gauteng. You will nurture relationships with major retail partners, drive sales growth, and ensure successful execution of brand plans across key accounts in the FMCG sector.

This hybrid role balances high-level account strategy in the office with on-site client engagement, requiring strong negotiation skills, market insight, and a collaborative approach to cross-functional teams.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or related field.
• Minimum of 5 years of key account management experience in FMCG.
• Proven track record in managing large retail accounts and driving growth.
• Strong understanding of FMCG distribution, category management, and retail operations.

Responsibilities

• Manage and grow relationships with key retail accounts, serving as the main point of contact.
• Develop and implement strategic account plans to achieve sales targets and market share objectives.
• Negotiate terms of business, pricing, promotions, and shelf space with key retail partners.
• Collaborate with internal teams to ensure seamless execution of account plans.
• Analyze sales performance data for key accounts and identify opportunities for growth and improvement.
• Present new product launches, promotions, and category insights to key stakeholders.
• Monitor market trends and competitor activities within key retail channels.
• Ensure effective inventory management and order fulfillment for key accounts.
• Resolve customer issues and concerns promptly and professionally.
• Provide regular updates and reports to senior management on account performance and strategic initiatives.

Skills

Relationship management

Negotiation

Strategic thinking

Analytical

Education

Bachelor's degree in Business Administration, Marketing, or related field

Tools

CRM software

Sales analytics tools

Job description

About the Role

Our client, a leading force in the Fast-Moving Consumer Goods (FMCG) industry, is seeking a strategic and relationship-driven Key Account Manager to join their dynamic team based in Sandton, Gauteng . This role is central to managing and nurturing relationships with our most important retail partners, driving sales growth, and ensuring the successful execution of brand strategies within these key accounts. The ideal candidate will possess a strong understanding of the FMCG retail landscape, exceptional negotiation skills, and a proven ability to develop and execute account plans that deliver mutual success. You will act as the primary point of contact for major retail chains, collaborating closely to understand their needs and align our product offerings and promotional activities accordingly. This hybrid role offers a balance of office-based strategy development and on-site client engagement, providing a dynamic work environment. Your expertise in account management will be critical to maintaining and growing our market share in the competitive FMCG sector. You will be pivotal in fostering long-term partnerships that drive business value.

Key Responsibilities

• Manage and grow relationships with key retail accounts, serving as the main point of contact.
• Develop and implement strategic account plans to achieve sales targets and market share objectives.
• Negotiate terms of business, pricing, promotions, and shelf space with key retail partners.
• Collaborate with internal teams (marketing, supply chain, finance) to ensure seamless execution of account plans.
• Analyze sales performance data for key accounts and identify opportunities for growth and improvement.
• Present new product launches, promotional activities, and category insights to key stakeholders.
• Monitor market trends and competitor activities within key retail channels.
• Ensure effective inventory management and order fulfillment for key accounts.
• Resolve customer issues and concerns promptly and professionally.
• Provide regular updates and reports to senior management on account performance and strategic initiatives.

Requirements

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in key account management, preferably within the FMCG sector.
• Proven track record of successfully managing and growing large retail accounts.
• Strong understanding of FMCG distribution channels, category management, and retail operations.
• Excellent negotiation, presentation, and communication skills.
• Strategic thinker with strong analytical and problem-solving abilities.
• Proficiency in CRM software and sales analytics tools.
• Ability to work effectively in a hybrid model, balancing remote strategic work with in-person client engagement.
• Strong organizational skills and attention to detail.
• Ability to travel as needed to meet with key account partners.

Benefits

• Our client offers a competitive salary, performance-based bonuses, and a comprehensive benefits package including medical aid and a provident fund.
• This hybrid role provides flexibility in work arrangements while being based in the commercial hub of Sandton, Gauteng .
• You will have opportunities for professional development and career advancement within a leading FMCG organization.
• Join a collaborative team dedicated to building strong partnerships and driving growth in the South African market.