Field Service Technician - Industrial Automation

Placements24; Rustenburg; Hybrid; ZAR 250,000 - 400,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Paid annual leave

Job summary

Placements24 is seeking a Field Service Technician for the Rustenburg region in a hybrid role that blends on-site work with remote responsibilities. You will install, commission, calibrate, and maintain industrial automation equipment, while diagnosing complex electromechanical issues and providing remote support to clients.

The ideal candidate brings strong PLC, robotics, and HMI knowledge, along with a proactive problem-solving mindset, and a willingness to travel within the Rustenburg region.

Qualifications

• 4+ years of field service experience in industrial maintenance or related technical role.
• Strong understanding of industrial automation systems, including PLCs, robotics, and HMI.
• Experience diagnosing and repairing mechanical, electrical, and pneumatic systems.

Responsibilities

• Perform on-site installations, commissioning, and calibration of industrial automation equipment.
• Conduct preventative maintenance and inspections to minimize downtime.
• Diagnose and repair mechanical, electrical, and software issues on-site.
• Provide remote technical support to clients and junior technicians for less critical issues.
• Analyze performance data and recommend system improvements.
• Develop and deliver technical training to client personnel on equipment operation and maintenance.
• Document all service activities in the service management system.
• Collaborate with engineering for feedback on product performance and improvements.
• Ensure compliance with safety standards and local regulations.
• Manage spare parts inventory and service equipment.

Skills

Field service

Industrial automation

PLC

Troubleshooting

Education

Engineering degree or related certification

Tools

Diagnostic software

Remote monitoring tools

Job description

About the Role

Our client, a global leader in industrial automation solutions, is seeking a dedicated and skilled Field Service Technician to join their team in the Rustenburg region. This hybrid role combines essential on-site work with the flexibility of remote responsibilities, offering a balanced approach to supporting our clients' complex automation systems. You will be instrumental in ensuring the optimal performance of machinery, providing expert maintenance, troubleshooting, and repair services. This is an exciting opportunity to work with cutting-edge technology and contribute to the efficiency of major industrial operations. We are looking for a proactive individual with a strong technical aptitude and a commitment to excellence.

Key Responsibilities

• Perform on-site installations, commissioning, and calibration of industrial automation equipment.
• Conduct routine preventative maintenance and inspections to minimize downtime.
• Diagnose and repair complex mechanical, electrical, and software issues on-site.
• Provide remote technical support to clients and junior technicians for less critical issues.
• Analyze performance data and recommend system improvements.
• Develop and deliver technical training to client personnel on equipment operation and maintenance.
• Document all service activities, including repairs, maintenance logs, and parts used, in the company's service management system.
• Collaborate with the engineering team to provide feedback on product performance and potential improvements.
• Ensure compliance with all company safety standards and local regulations.
• Manage spare parts inventory and service equipment effectively.

Requirements

• Minimum of 4 years of experience in field service, industrial maintenance, or a related technical role.
• Strong understanding of industrial automation systems, including PLCs, robotics, and HMI.
• Proficiency in diagnosing and repairing mechanical, electrical, and pneumatic systems.
• Experience with diagnostic software and remote monitoring tools.
• Excellent problem-solving and analytical skills.
• Strong customer service and communication abilities.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• A valid driver's license and willingness to travel extensively within the Rustenburg region and surrounding areas.
• Flexibility to work a hybrid schedule, balancing on-site and remote tasks as needed.
• Relevant technical certifications or a degree in a related engineering field are advantageous.

Benefits

This role offers a competitive salary and a comprehensive benefits package designed to support your well-being and professional growth. As part of a hybrid work model, you will enjoy a blend of on-site engagement and remote flexibility. Benefits include medical aid, a retirement fund, and paid annual leave. Our client invests in its employees through continuous training programs, access to the latest technologies, and opportunities for career advancement. You will be joining a reputable company known for its commitment to innovation and employee development, working on impactful projects within the industrial sector.