Field Service Technician - Automation Systems

Placements24; Johannesburg; Hybrid; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Medical aid

Retirement fund contributions

Company vehicle

Fuel card

Mobile phone

Hybrid work model

Technical training

Job summary

Placements24 in Randburg, Gauteng is seeking a Field Service Technician specializing in Automation Systems to support on-site installations, maintenance and repairs of complex automation equipment. You will diagnose issues, read electrical and PLC schematics, and provide guidance to clients while traveling within the Randburg area and beyond.

The role blends hands-on field work with remote administrative tasks, offering a hybrid work arrangement.

Qualifications

• Trade qualification or equivalent practical experience in automation.
• Minimum of 3 years field service in automation.
• Ability to read electrical schematics and PLC logic.
• Valid driver's license and willingness to travel locally.
• Strong problem-solving and customer service mindset.

Responsibilities

• Install, commission and service automated machinery per specs.
• Perform diagnostics and troubleshooting on electrical/mechanical/PLC systems.
• Read schematics and PLC logic diagrams.
• Document service calls and parts used in company software.
• Maintain service vehicle and tools.
• Ensure safety policies and client site requirements.
• Collaborate with engineering for feedback on improvements.

Skills

Troubleshooting

Diagnostics

Customer service

Time management

Communication

Education

N3/N4 Electrical Engineering or Mechatronics

Tools

Pneumatic systems

Hydraulic systems

Electrical schematics

Job description

About the Role

Our client, a leading provider of automation solutions, is seeking a skilled Field Service Technician specializing in Automation Systems to join their team in Randburg, Gauteng . This role involves providing essential on-site technical support for the installation, maintenance, and repair of complex automated systems for a diverse clientele. The ideal candidate will possess a strong background in electrical and mechanical systems, proficiency with PLCs and control systems, and excellent troubleshooting abilities. You will be responsible for ensuring the optimal performance and reliability of automation equipment, minimizing downtime for our clients. This hybrid role allows for both hands-on client site work and focused remote administrative tasks, offering a balanced work approach.

Key Responsibilities

• Install, commission, and service automated machinery and control systems according to technical specifications.
• Perform routine maintenance, diagnostics, and troubleshooting on electrical, mechanical, and PLC-based systems.
• Identify and resolve equipment malfunctions promptly to ensure minimal operational disruption for clients.
• Read and interpret electrical schematics, mechanical drawings, and PLC logic diagrams.
• Provide technical support and guidance to clients on equipment operation and basic maintenance.
• Accurately document all service calls, including work performed, parts used, and time spent, using company software.
• Manage and maintain a service vehicle and associated tools and equipment.
• Ensure compliance with all company safety policies and procedures and client site safety requirements.
• Collaborate with the internal engineering team to provide feedback on product performance and potential improvements.

Requirements

• A relevant technical qualification (e.g., N3/N4 Electrical Engineering, Mechatronics) or equivalent trade experience is required.
• A minimum of 3 years of hands-on experience in field service, maintenance, or installation of industrial automation systems.
• Proficiency in troubleshooting electrical controls, motor drives, and PLC systems (knowledge of specific brands is a plus).
• Strong mechanical aptitude and experience with pneumatic and hydraulic systems.
• Ability to read and interpret technical documentation, including schematics and blueprints.
• Excellent problem-solving skills and a methodical approach to diagnostics.
• Good communication and interpersonal skills, with a focus on customer service.
• Must possess a valid driver's license and be willing to travel locally within the Randburg, Gauteng area and potentially beyond.
• Ability to work independently and manage time effectively, with a flexible approach to on-site and remote tasks.

Benefits

• Our client offers a competitive salary package, including medical aid and retirement fund contributions.
• A company vehicle, fuel card, and mobile phone are provided for business purposes.
• This hybrid role offers a blend of field engagement and administrative flexibility.
• You will have opportunities for ongoing technical training and professional development in the latest automation technologies.
• Our client fosters a collaborative environment and provides exposure to a wide range of automation projects within the vibrant Randburg, Gauteng region.
• This is an excellent opportunity to grow your skills and career within a respected industry leader.