About the Role
Our client, a prominent manufacturer of specialized industrial machinery, is actively seeking a dedicated Field Service Technician to support their operations in and around George, Western Cape . This role is critical for ensuring the optimal performance and uptime of our client's advanced equipment at customer sites. The ideal candidate will possess a robust technical background, exceptional problem-solving abilities, and a commitment to delivering outstanding customer service. Responsibilities will encompass installation, maintenance, troubleshooting, and repair of complex industrial systems. This is a fantastic opportunity to join a globally recognized organization known for its innovation and commitment to quality, offering significant career growth prospects within the George region. We are looking for a proactive individual ready to tackle challenging technical assignments.
Key Responsibilities
- Install, commission, and calibrate a wide range of industrial equipment according to manufacturer specifications and client requirements.
- Perform scheduled preventive maintenance and inspections to identify and address potential issues before they lead to breakdowns.
- Diagnose, troubleshoot, and repair mechanical, electrical, and hydraulic system failures on-site.
- Respond promptly to service calls and emergency breakdowns, providing efficient and effective solutions.
- Conduct thorough testing and performance checks post-repair to ensure full operational functionality.
- Maintain detailed service reports, documenting all work performed, parts used, and recommendations for future maintenance.
- Provide technical guidance and training to customer personnel on the operation and maintenance of equipment.
- Adhere strictly to all safety protocols, company policies, and environmental regulations.
- Manage parts inventory and service vehicle logistics effectively.
Requirements
- Proven experience (minimum 4 years) as a Field Service Technician or similar role, with a strong mechanical and electrical aptitude.
- Demonstrated ability to troubleshoot complex industrial machinery issues effectively.
- Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
- Experience with diagnostic tools and testing equipment relevant to industrial automation and machinery.
- Strong understanding of hydraulic, pneumatic, and electrical systems.
- Excellent customer service and communication skills, with the ability to build rapport with clients.
- Must possess a valid driver's license and a clean criminal record.
- Ability to work autonomously and manage time effectively to meet service commitments in the George area.
- Willingness to travel regionally as required.
- Technical certifications in relevant industrial fields are a significant advantage.
Benefits
- Our client offers a competitive annual salary of ZAR, negotiable based on experience and expertise.
- This role comes with a fully maintained service vehicle, a comprehensive tool allowance, and an excellent benefits package including medical aid and a retirement fund.
- Our client is dedicated to the continuous professional development of its employees, providing ample training opportunities to stay abreast of the latest technologies.
- You will be part of a supportive and collaborative team, with clear pathways for career advancement within a leading industrial solutions provider.
- Paid annual leave and performance bonuses are also key components of this rewarding employment offer.