Field Service Engineer - Telecoms Infrastructure

Placements24; Graafwater; On-site; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Company vehicle

Tools provided

Medical aid

Retirement fund

Paid annual leave

Paid sick leave

Job summary

Placements24 in Paarl, Western Cape, is seeking a Field Service Engineer to install, maintain and repair telecoms equipment at client sites. Travel within the Western Cape is required, and you will be the face of technical support delivering reliable service.

The role requires strong electronics, networking, and problem-solving skills, a self-motivated mindset, and the ability to work autonomously. A company vehicle, tools, and benefits support your professional growth.

Qualifications

• Technical diploma or degree in Electrical Engineering, Electronics, Telecommunications, or related field.
• Minimum of 3 years of field service or similar telecoms role.
• Experience with installation and troubleshooting of telecom hardware (base stations, routers, switches, antennas).
• Strong understanding of network protocols and basic networking concepts.
• Valid driver's license and clean driving record.

Responsibilities

• Install, configure, and commission telecom equipment at client locations.
• Perform routine maintenance and preventative checks.
• Diagnose and repair hardware and software faults.
• Respond to service calls and troubleshoot network and system issues.
• Conduct site surveys and assess installation requirements.
• Ensure work meets client specifications and quality standards.
• Maintain service records and documentation.
• Follow safety policies and procedures.
• Provide technical support and guidance to clients.
• Collaborate with internal teams to resolve complex issues.

Skills

Customer-focused

Problem-solving

Self-motivated

Communication skills

Education

Diploma/degree in Electrical Engineering, Electronics, Telecommunications

Tools

Diagnostic tools

Test equipment

Networking tools

Job description

About the Role

Our client, a leading provider of telecommunications infrastructure solutions, is seeking a dedicated Field Service Engineer to join their team in Paarl, Western Cape. This hands-on role involves the installation, maintenance, and repair of complex telecommunications equipment and systems across various client sites. You will be the face of our technical support, ensuring our clients receive reliable and efficient service. The ideal candidate possesses strong technical skills in electronics, networking, and telecommunications, coupled with excellent problem-solving abilities and a commitment to customer satisfaction. This position requires frequent travel within the region and necessitates a proactive, self-motivated individual who can manage their time effectively and work autonomously. Our client values technical expertise and a strong work ethic in supporting the Paarl and surrounding communities' communication needs.

Key Responsibilities

• Install, configure, and commission telecommunications equipment at client locations.
• Perform routine maintenance and preventative checks on installed systems.
• Diagnose and repair hardware and software faults in a timely manner.
• Respond to service calls and troubleshoot network and system issues.
• Conduct site surveys and assess installation requirements.
• Ensure all work is completed to the highest standards and meets client specifications.
• Maintain accurate service records and documentation for all activities.
• Adhere to all company safety policies and procedures.
• Provide technical support and guidance to clients.
• Collaborate with internal technical teams to resolve complex issues.

Requirements

• Technical diploma or degree in Electrical Engineering, Electronics, Telecommunications, or a related field.
• Minimum of 3 years of experience as a Field Service Engineer or in a similar technical support role within the telecoms industry.
• Proven experience with installation and troubleshooting of telecommunications hardware (e.g., base stations, routers, switches, antennas).
• Strong understanding of network protocols and basic networking concepts.
• Proficiency in using diagnostic tools and test equipment.
• Excellent mechanical and electrical aptitude.
• Ability to work independently, manage schedules, and travel extensively within the Western Cape.
• Valid driver's license and a clean driving record are essential.
• Strong communication and interpersonal skills, with a customer-centric approach.
• Ability to work flexible hours, including occasional evenings and weekends as needed.

Benefits

• Competitive salary based on experience and performance.
• Company vehicle provided for business use.
• All necessary tools and equipment supplied.
• Comprehensive medical aid and retirement fund benefits.
• Paid annual leave and sick leave.
• Opportunities for training and professional development in advanced telecom technologies.
• A challenging and rewarding role supporting critical infrastructure in Paarl.
• Supportive team environment with opportunities for advancement.