Field Service Engineer - Electrical Systems

Placements24; Benoni; Hybrid; ZAR 420,000 - 640,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Company vehicle

Fuel card

Accommodation allowance

Technical training

Career advancement

Job summary

Placements24 is seeking a Field Service Engineer to support its clients in Benoni, Gauteng. The role involves on-site installation, commissioning, maintenance and repair of complex electrical systems across industrial sectors, with regular travel and hybrid office duties.

You will diagnose issues, perform preventive maintenance, and provide expert technical guidance to customers while ensuring safety and compliance.

Qualifications

• A National Diploma or Bachelor's degree in Electrical Engineering or a related technical field.
• Hands‑on field service experience of 4+ years in maintenance or technical support, preferably with industrial electrical systems.
• Strong knowledge of electrical systems including power distribution, control panels, motors and drives.
• Ability to read and interpret electrical schematics and manuals.
• Excellent diagnostic and troubleshooting skills.
• Strong customer service and communication abilities.
• Willingness to travel regularly within Gauteng and hold a valid driver’s license.

Responsibilities

• Perform on-site installation, testing, and commissioning of electrical systems at client locations around Benoni.
• Conduct routine maintenance, diagnostics, and repairs on electrical machinery and control systems.
• Troubleshoot complex technical issues, identify root causes, and implement solutions.
• Provide technical support and guidance to customers to ensure optimal system operation.
• Prepare detailed service reports with findings and recommendations.
• Adhere to safety protocols and environmental regulations during field activities.
• Collaborate with sales and engineering to provide customer feedback and identify service improvements.
• Manage service schedules and spare parts inventory effectively.
• Participate in training programs to stay updated on product advancements and service techniques.

Skills

Electrical systems knowledge

Power distribution

Control panels

Motors and drives

Diagnostics

Troubleshooting

Customer service

Communication

Education

National Diploma in Electrical Engineering

Bachelor's degree in Electrical Engineering

Job description

About the Role

Our client, a reputable provider of electrical equipment and services, is seeking a diligent Field Service Engineer to support their operations in Benoni, Gauteng . This role involves providing on-site technical expertise for the installation, commissioning, maintenance, and repair of complex electrical systems and equipment, primarily within the industrial and energy sectors. The successful candidate will be the face of our client to customers, ensuring their systems operate at peak performance and addressing technical challenges promptly. This hybrid role requires regular travel to client sites across Gauteng and surrounding areas, combined with office-based administrative and planning tasks.

Key Responsibilities

• Perform on-site installation, testing, and commissioning of electrical systems and equipment at client locations in and around Benoni .
• Conduct routine maintenance, diagnostics, and repairs on a variety of electrical machinery and control systems.
• Troubleshoot complex technical issues, identifying root causes and implementing effective solutions.
• Provide technical support and guidance to customers, ensuring their satisfaction and optimal system operation.
• Prepare detailed service reports, documenting work performed, findings, and recommendations.
• Adhere strictly to safety protocols and environmental regulations during all field activities.
• Collaborate with the sales and engineering departments to provide customer feedback and identify opportunities for service improvements.
• Manage service schedules and spare parts inventory effectively.
• Participate in training programs to stay updated on product advancements and service techniques relevant to the energy and industrial sectors .

Requirements

• A National Diploma or Bachelor's degree in Electrical Engineering or a related technical field.
• A minimum of 4 years of hands‑on experience in field service, maintenance, or technical support roles, preferably with exposure to industrial electrical systems.
• Strong knowledge of electrical systems, including power distribution, control panels, motors, and drives.
• Proficiency in reading and interpreting electrical schematics and technical manuals.
• Excellent diagnostic and troubleshooting skills.
• Strong customer service and communication abilities.
• Ability to work independently, manage time effectively, and travel regularly within the Gauteng region.
• A valid driver's license is essential.
• Experience with specific types of equipment (e.g., switchgear, generators, UPS systems) is advantageous.

Benefits

Our client offers a competitive salary package, reflecting the skills and experience required for this role.

• Medical aid and a provident fund.
• A company vehicle, fuel card, and accommodation allowance (where applicable) are provided for business travel.
• Opportunities for technical training and career advancement within the company are available.
• Join a dedicated team focused on delivering exceptional service in the crucial electrical and energy sectors , based out of Benoni .