Field Service Engineer - Industrial Energy Systems

Placements24; Mbombela (Nelspruit); On-site; ZAR 207,000 - 317,000; Full time

Benefits offered by this job

Medical aid

Life cover

Provident fund

Company vehicle

Travel allowance

Training opportunities

Job summary

Placements24 is seeking a Field Service Engineer in Nelspruit to service industrial energy equipment on client sites. You will install, commission, maintain, and repair systems while diagnosing issues and providing expert support to operations staff.

The role demands strong mechanical/electrical aptitude, travel within Mpumalanga, and a focus on safety and customer satisfaction in South Africa's energy sector.

Qualifications

• Diploma or degree in electrical or mechanical engineering or related technical field.
• Hands-on experience with industrial energy systems and field service.
• Ability to interpret manuals, schematics and blueprints.

Responsibilities

• Install, commission and maintain industrial energy equipment at client sites.
• Diagnose and repair equipment to minimize downtime.
• Perform performance tests and calibrations on systems.
• Provide on-site technical support and training to client staff.
• Respond to emergency service calls and resolve issues efficiently.
• Keep accurate service records and documentation.
• Follow safety regulations and site protocols.
• Coordinate with engineering and sales for product feedback.
• Manage spare parts and tools for service operations.
• Ensure high customer satisfaction through timely service delivery.

Skills

Troubleshooting

Customer communication

Reading schematics

Independent work

Travel willingness

Education

Electrical Engineering

Mechanical Engineering

Technical discipline

Job description

About the Role

Our client, a leader in providing advanced industrial energy solutions, is seeking a dedicated Field Service Engineer to join their team, based in Nelspruit, Mpumalanga . This hands-on role is critical for ensuring the optimal performance, maintenance, and repair of our client's energy systems deployed at customer sites. You will be the primary technical point of contact for clients, providing expert support and troubleshooting. This position requires a strong mechanical or electrical aptitude, excellent problem-solving skills, and a commitment to customer satisfaction within the vital energy sector of South Africa . The ideal candidate thrives in a dynamic, on-site environment and enjoys resolving complex technical challenges.

Key Responsibilities

• Perform installation, commissioning, and routine maintenance of industrial energy equipment and systems.
• Diagnose and repair equipment failures, ensuring minimal downtime for clients.
• Conduct performance testing and calibration of energy systems.
• Provide technical support and training to customer operations and maintenance staff.
• Respond to emergency service calls and resolve technical issues effectively.
• Maintain accurate service records, reports, and documentation.
• Adhere strictly to all safety regulations and site-specific protocols.
• Collaborate with the engineering and sales teams to provide feedback on product performance and customer needs.
• Manage spare parts inventory and tools required for service operations.
• Ensure high levels of customer satisfaction through timely and professional service delivery.

Requirements

• National Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical discipline.
• Minimum of 3 years of experience in field service, maintenance, or technical support for industrial equipment, preferably in the energy sector.
• Strong mechanical and electrical troubleshooting skills.
• Familiarity with power generation equipment, control systems, or industrial automation is an advantage.
• Ability to read and interpret technical manuals, schematics, and blueprints.
• Excellent customer-facing communication and interpersonal skills.
• Willingness to travel extensively within the Mpumalanga region and occasionally beyond.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively.
• Must be legally authorized to work in South Africa .

Benefits

• Our client offers a competitive hourly wage and benefits package, including medical aid, life cover, and a provident fund.
• A company vehicle, fuel card, and travel allowance are provided for field service duties.
• Opportunities for specialized training and career advancement within the company are available.

This role is based in Nelspruit and offers the chance to be an integral part of the South African energy infrastructure, ensuring its reliable operation.