Field Service Engineer - Power Systems

Placements24; Soweto; On-site; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Medical aid

Pension fund

Professional development

Job summary

Placements24 seeks a Field Service Engineer to support installations, commissioning, maintenance, and repairs of power systems across Soweto and the Gauteng region.

You will troubleshoot complex electrical/mechanical issues, perform on-site testing, and deliver exceptional customer service while complying with safety policies. A Diploma and trade certification are preferred, with travel as part of the role.

Qualifications

• Electrical engineering knowledge and hands-on problem solving.
• Experience with power systems, switchgear, and control panels.
• Willingness to travel extensively within Soweto, Gauteng region.

Responsibilities

• Perform on-site installation, testing, and commissioning of power systems equipment.
• Conduct preventive maintenance and inspections for optimal performance.
• Diagnose and repair electrical and mechanical systems; identify root causes.
• Respond promptly to service requests and emergencies to minimize downtime.
• Provide technical guidance to customers on operation and maintenance.

Skills

Electrical engineering

Troubleshooting

Customer service

Communication

Driver's license

Travel readiness

Field service

Education

National Diploma in Electrical Engineering

Trade Test certification

Job description

About the Role

Our client, a key player in providing essential services in the Energy sector, requires a dedicated and skilled Field Service Engineer to support their operations in the Soweto, Gauteng region. This vital role involves providing on-site technical expertise for the installation, commissioning, maintenance, and repair of power systems and related equipment. You will be the face of our client to customers, ensuring the reliable operation of critical energy infrastructure. This position demands excellent technical aptitude, strong problem-solving skills, and a commitment to customer satisfaction and safety. We are seeking a proactive individual who can work independently and manage their time effectively in a field-based environment.

Key Responsibilities

• Perform on-site installation, testing, and commissioning of power systems equipment, including generators, switchgear, and control panels.
• Conduct routine preventive maintenance and inspections to ensure optimal equipment performance and longevity.
• Diagnose and troubleshoot technical issues, identifying root causes and implementing effective repair solutions.
• Respond promptly to customer service requests and emergency breakdowns to minimize downtime.
• Provide technical support and guidance to customers on equipment operation and maintenance best practices.
• Maintain accurate service reports, documenting all work performed, parts used, and time spent.
• Ensure all service activities comply with company safety policies and industry regulations.
• Collaborate with the internal engineering and support teams to resolve complex technical challenges.
• Manage service inventory and tools effectively.
• Contribute to continuous improvement efforts by providing feedback on product performance and customer needs.

Requirements

• National Diploma in Electrical Engineering or a related technical field.
• Trade Test certification (e.g., Electrician) is highly desirable.
• Minimum of 3 years of experience in a field service or technical support role within the power systems or industrial equipment sector.
• Proven ability to troubleshoot and repair electrical and mechanical systems.
• Strong understanding of power generation equipment, control systems, and related technologies.
• Excellent customer service and communication skills.
• Ability to work independently, manage priorities, and travel extensively within the assigned region.
• Valid driver's license and a clean driving record.
• Willingness to work flexible hours, including occasional standby and overtime duties.
• Experience in the Soweto, Gauteng area or surrounding communities is an advantage.

Benefits

• This role offers a competitive salary package, along with potential for performance-based incentives and overtime pay.
• Benefits include medical aid, a pension fund, and opportunities for professional development and technical training.
• Our client values its employees and provides a supportive work environment focused on safety and career growth within the essential Energy industry.
• Join a company dedicated to reliable service delivery and play a crucial role in supporting power infrastructure in the Gauteng region.