About the Role
A leading provider of industrial machinery and solutions seeks a proactive and technically adept Electrical Field Service Engineer to support their clients in the Vereeniging, Gauteng area and surrounding regions. This role is critical for providing on-site technical support, troubleshooting, and maintenance for complex electrical systems and equipment. You will be the primary technical point of contact for clients, ensuring their machinery operates at peak performance. The ideal candidate possesses strong diagnostic skills, a deep understanding of industrial electrical systems, and excellent customer service abilities. This is a fantastic opportunity to work with cutting-edge technology and contribute to client success within the industrial heartland of Gauteng .
Key Responsibilities
- Provide expert on-site technical support, troubleshooting, and repair of electrical systems and machinery.
- Perform installations, commissioning, and preventive maintenance of equipment.
- Diagnose and resolve electrical faults, including issues with control systems, power supplies, and instrumentation.
- Interpret technical manuals, schematics, and blueprints to guide troubleshooting and repair efforts.
- Maintain detailed service reports, documenting all work performed and parts used.
- Manage customer relationships, ensuring high levels of satisfaction.
- Provide technical guidance and training to customer personnel on equipment operation and maintenance.
- Adhere strictly to safety protocols and company procedures during all field operations.
- Identify opportunities for upselling services or equipment upgrades.
Requirements
- National Diploma or Bachelor's degree in Electrical Engineering or a related technical field.
- Minimum of 4 years of experience in a field service or technical support role, focusing on industrial electrical systems.
- Proven experience troubleshooting and repairing complex electrical equipment and control systems.
- Strong knowledge of industrial automation, PLCs, VFDs, and control logic.
- Excellent diagnostic skills and ability to work independently under pressure.
- Proficiency in reading and interpreting electrical schematics.
- Strong customer service and communication skills.
- Willingness to travel extensively within the designated service territory.
- Valid driver's license and a clean driving record.
- Based in or willing to relocate to the Vereeniging area, Gauteng .
Benefits
- Our client offers a competitive salary, a company vehicle, fuel allowance, and a comprehensive benefits package including medical aid and a provident fund.
- Employees in Vereeniging will enjoy the dynamic nature of field service work, interacting with diverse clients and industries.
- The company provides extensive training on its product lines and opportunities for career advancement.
- Join a reputable organization and play a crucial role in ensuring client operational continuity in the thriving industrial landscape of Gauteng .