Field Service Engineer

Placements24; Upington; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Company vehicle

Fuel allowance

Medical aid

Life insurance

Retirement fund

Job summary

Placements24 is seeking a skilled Field Service Engineer to deliver on-site maintenance and rapid diagnostics for complex equipment in the Upington region. You will travel to client sites, diagnose mechanical, electrical and software issues, and perform preventative maintenance to maximise uptime.

The role emphasizes autonomy, strong communication with customers, and thorough reporting. A valid driver’s license and willingness to travel within the service area are required; company offers

Qualifications

• Extensive experience as a Field Service Engineer or similar technical service role.
• Strong knowledge of mechanical, electrical and electronic systems relevant to the industry.
• Proficiency with diagnostic tools (oscilloscopes, multimeters) and specialized software.
• Ability to read complex drawings, schematics and manuals.
• Excellent problem-solving and customer-facing communication skills.
• Valid driver’s license and willingness to travel within the service area.

Responsibilities

• Install, maintain, and repair complex equipment and systems at customer sites.
• Conduct thorough diagnostics to identify and resolve mechanical, electrical, and software issues.
• Perform scheduled preventative maintenance to ensure maximum equipment uptime and efficiency.
• Respond to urgent service calls and troubleshoot issues effectively under pressure.
• Provide technical guidance and support to clients, ensuring a high level of satisfaction.
• Maintain accurate service reports, inventory logs, and documentation for all activities performed.

Job description

About the Role

Our client is looking for a highly skilled Field Service Engineer to provide essential on-site support and maintenance for their specialized equipment in the Mahikeng area. This role demands a proactive approach to problem-solving, excellent diagnostic capabilities, and the ability to work independently at client locations. You will be responsible for ensuring the optimal performance and reliability of complex systems, acting as a crucial technical liaison. Join a forward-thinking company that values technical expertise and customer satisfaction within the North West province.

Key Responsibilities

• Install, maintain, and repair complex equipment and systems at customer sites.
• Conduct thorough diagnostics to identify and resolve mechanical, electrical, and software issues.
• Perform scheduled preventative maintenance to ensure maximum equipment uptime and efficiency.
• Respond to urgent service calls and troubleshoot issues effectively under pressure.
• Provide technical guidance and support to clients, ensuring a high level of satisfaction.
• Maintain accurate service reports, inventory logs, and documentation for all activities performed.

Requirements

• Substantial experience as a Field Service Engineer or in a similar technical service role.
• In-depth knowledge of mechanical, electrical, and electronic systems relevant to the industry.
• Proficiency with diagnostic tools, oscilloscopes, multimeters, and specialized software.
• Ability to interpret complex technical drawings, schematics, and manuals.
• Excellent problem-solving abilities and strong customer-facing communication skills.
• Valid driver's license and a willingness to travel within the designated service area.

Benefits

• Competitive salary and performance-based bonuses.
• Company vehicle and fuel allowance provided.
• Comprehensive medical aid, life insurance, and retirement fund.
• Extensive training programs and opportunities for professional certification.
• A supportive and dynamic work environment with challenging projects.