Field Service Engineer

Placements24; Soweto; Hybrid; ZAR 350,000 - 520,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Professional development and training

Job summary

Placements24 is seeking a Field Service Engineer to support clients in and around Soweto. You will perform on-site installation, maintenance, and repair of complex equipment, troubleshoot, and provide practical solutions to keep operations running smoothly.

The role requires strong mechanical, electrical, and software troubleshooting skills, a Bachelor's degree in engineering or related experience, and willingness to travel within the Gauteng region.

Qualifications

• Bachelor's degree in Engineering or related field.
• Proven experience as a Field Service Engineer or similar role.
• Strong mechanical, electrical, and software troubleshooting skills.
• Excellent communication and customer-focused attitude.

Responsibilities

• Perform on-site installation, maintenance, and repair of specialized equipment.
• Diagnose and resolve complex technical issues, providing effective solutions to minimize downtime.
• Conduct regular preventative maintenance checks to ensure equipment reliability and longevity.
• Provide technical guidance and training to customer personnel on equipment operation.
• Maintain detailed service records, including work performed, parts used, and customer feedback.
• Collaborate with the engineering and support teams to address challenging technical problems.

Skills

Field service

Troubleshooting

Customer service

Communication

Education

Bachelor's degree in Engineering

Tools

Diagnostic tools

Test equipment

Job description

About the Role

Our client is seeking a highly skilled and motivated Field Service Engineer to join their team serving clients in and around Soweto . This role is essential for providing expert technical support, troubleshooting, and maintenance for complex equipment and systems. You will be the technical point of contact for customers, ensuring their operational needs are met with precision and efficiency. The ideal candidate is adept at problem-solving, possesses excellent communication skills, and is committed to delivering exceptional service in a dynamic environment within Gauteng.

Key Responsibilities

• Perform on-site installation, maintenance, and repair of specialized equipment.
• Diagnose and resolve complex technical issues, providing effective solutions to minimize downtime.
• Conduct regular preventative maintenance checks to ensure equipment reliability and longevity.
• Provide technical guidance and training to customer personnel on equipment operation.
• Maintain detailed service records, including work performed, parts used, and customer feedback.
• Collaborate with the engineering and support teams to address challenging technical problems.

Requirements

• Bachelor's degree in Engineering or a related technical field, or equivalent work experience.
• Proven experience as a Field Service Engineer or similar role.
• Strong mechanical, electrical, and software troubleshooting skills.
• Proficiency in using diagnostic tools and specialized test equipment .
• Excellent communication and interpersonal skills, with a customer-focused attitude.
• Ability to travel frequently within the Soweto region and surrounding areas as required.

Benefits

• Competitive salary and performance-based bonus structure.
• Company vehicle, tools, and necessary equipment provided.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for professional development and advanced technical training.
• A collaborative and supportive work culture.