Family Support Officer - Youth Engagement

Placements24; Gauteng; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Professional development

Job summary

Placements24 is seeking an experienced Family Support Officer to empower families in Tembisa, Gauteng. You will conduct home visits, develop tailored intervention plans, provide counselling, and collaborate with schools, healthcare providers and social services to ensure coordinated support.

The role requires a Bachelor’s degree in social work, psychology, or sociology, at least 3 years in family support, and the ability to manage a caseload autonomously while traveling within the community.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology or related field required.
• Minimum 3 years of experience in family support, child welfare, or similar.
• Strong knowledge of child development and family systems theory.
• Excellent assessment, counselling and crisis intervention skills.

Responsibilities

• Conduct home visits and assessments to understand family needs.
• Develop and implement tailored support plans with families.
• Provide counselling and emotional support for parenting stress and related issues.
• Connect families with community resources and services.
• Facilitate group sessions for parents and caregivers.
• Monitor progress and adjust plans as needed.
• Maintain confidential records of client interactions and progress.
• Collaborate with schools, healthcare providers and social services.

Skills

Assessment

Counselling

Crisis intervention

Communication

Interpersonal skills

Report writing

Case management

Autonomy

Driver's license

Time management

Education

Bachelor's degree in Social Work

Bachelor's degree in Psychology

Bachelor's degree in Sociology

Related field degree

Job description

About the Role

Our client is a highly respected organization dedicated to enhancing community well-being, and they are seeking an experienced and motivated Family Support Officer to join their team in Tembisa, Gauteng . This crucial role focuses on empowering families and improving outcomes for children and young people. You will work directly with families, providing guidance, resources, and intervention strategies to address challenges and build resilience. This is a field-based position requiring significant travel within the community, ensuring you are directly embedded where support is most needed. If you are passionate about fostering positive family dynamics and possess a strong understanding of child development and family systems, this opportunity in Tembisa is for you.

Key Responsibilities

• Conduct home visits and assessments to understand family needs and dynamics.


• Develop and implement tailored support plans in collaboration with families.


• Provide counselling and emotional support to families facing various challenges, including parenting stress, behavioral issues, and relationship difficulties.


• Connect families with relevant community resources, services, and programs.


• Facilitate group sessions and workshops for parents and caregivers.


• Monitor progress, evaluate the effectiveness of interventions, and adjust support plans as necessary.


• Maintain accurate and confidential records of all client interactions and progress.


• Advocate for families' needs within relevant systems and agencies.


• Work closely with schools, healthcare providers, and social services to ensure a coordinated approach to family support.

Requirements

• A Bachelor's degree in Social Work, Psychology, Sociology, or a related field.


• Minimum of 3 years of experience in family support, child welfare, or a similar role.


• In-depth knowledge of child development, family systems theory, and best practices in intervention.


• Excellent assessment, counselling, and crisis intervention skills.


• Strong communication and interpersonal skills, with the ability to build rapport with diverse populations.


• Proficiency in report writing and case management documentation.


• Ability to work autonomously and manage a caseload effectively.


• Valid driver's license and a commitment to regular fieldwork in the Tembisa area.


• Understanding of child protection legislation and procedures.

Benefits

• Our client offers a competitive salary commensurate with experience, along with a comprehensive benefits package that includes medical aid and a retirement fund.


• You will receive ongoing professional development, training, and opportunities for career progression within a supportive and mission-driven organization.


• Regular supervision and opportunities for peer support are integral to our client's approach.