Family Support Officer - Youth Engagement

Placements24; Kempton Park; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Professional development opportunities

Career progression

Supervision and peer support

Job summary

Placements24 seeks an experienced Family Support Officer in the Tembisa area, Gauteng, to empower families and improve outcomes for children and youth. This field-based role requires travel within the community and hands-on intervention with families.

You will conduct home visits, develop support plans, provide counselling, and connect families with local services, schools, and healthcare providers to ensure coordinated care and durable impact.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or related field.
• 3+ years experience in family support or child welfare.
• Knowledge of child development and family systems.
• Strong assessment, counselling, and crisis intervention skills.
• Report writing and documentation proficiency.
• Able to manage a caseload and work autonomously.
• Valid driver's license and willingness to travel for fieldwork.
• Understanding of child protection legislation.

Responsibilities

• Conduct home visits and assessments to understand family needs and dynamics.
• Develop and implement tailored support plans in collaboration with families.
• Provide counselling and emotional support to families facing challenges.
• Connect families with community resources, services, and programs.
• Facilitate group sessions and workshops for parents and caregivers.
• Monitor progress, evaluate interventions, and adjust plans as needed.
• Maintain confidential client records and progress notes.
• Advocate for families within relevant systems and agencies.
• Collaborate with schools, healthcare providers, and social services.

Skills

Communication

Interpersonal skills

Counselling

Crisis intervention

Case management

Education

Bachelor's in Social Work

Job description

About the Role

Our client is a highly respected organization dedicated to enhancing community well-being, and they are seeking an experienced and motivated Family Support Officer to join their team in Tembisa, Gauteng . This crucial role focuses on empowering families and improving outcomes for children and young people. You will work directly with families, providing guidance, resources, and intervention strategies to address challenges and build resilience. This is a field-based position requiring significant travel within the community, ensuring you are directly embedded where support is most needed. If you are passionate about fostering positive family dynamics and possess a strong understanding of child development and family systems, this opportunity in Tembisa is for you.

Key Responsibilities

• Conduct home visits and assessments to understand family needs and dynamics.
• Develop and implement tailored support plans in collaboration with families.
• Provide counselling and emotional support to families facing various challenges, including parenting stress, behavioral issues, and relationship difficulties.
• Connect families with relevant community resources, services, and programs.
• Facilitate group sessions and workshops for parents and caregivers.
• Monitor progress, evaluate the effectiveness of interventions, and adjust support plans as necessary.
• Maintain accurate and confidential records of all client interactions and progress.
• Advocate for families' needs within relevant systems and agencies.
• Work closely with schools, healthcare providers, and social services to ensure a coordinated approach to family support.

Requirements

• A Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in family support, child welfare, or a similar role.
• In-depth knowledge of child development, family systems theory, and best practices in intervention.
• Excellent assessment, counselling, and crisis intervention skills.
• Strong communication and interpersonal skills, with the ability to build rapport with diverse populations.
• Proficiency in report writing and case management documentation.
• Ability to work autonomously and manage a caseload effectively.
• Valid driver's license and a commitment to regular fieldwork in the Tembisa area.
• Understanding of child protection legislation and procedures.

Benefits

Our client offers a competitive salary commensurate with experience, along with a comprehensive benefits package that includes medical aid and a retirement fund. You will receive ongoing professional development, training, and opportunities for career progression within a supportive and mission-driven organization. Regular supervision and opportunities for peer support are integral to our client's approach. This role is based in the heart of the community, allowing for deep engagement and impact in Tembisa, Gauteng .