Family Support Specialist - Tembisa

Placements24; Kempton Park; On-site; ZAR 180,000 - 360,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Generous annual leave

Professional development

Job summary

Placements24 is seeking a dedicated Family Support Specialist to empower families in Tembisa, Gauteng. You will provide practical assistance, counseling, and advocacy, building tailored support plans to promote stability and self-sufficiency within the community.

The role requires a qualification in Social Work, Psychology, or related fields, with at least 3 years of frontline family experience. You will engage with families, monitor progress, and collaborate with local organisations to

Qualifications

• Qualification in Social Work, Psychology, Child and Youth Care, or related field.

Responsibilities

• Conduct comprehensive family needs assessments and develop tailored support plans.
• Provide direct support and guidance on parenting skills, household management, and accessing community resources.
• Offer emotional support and counseling to families in stress or crisis.
• Facilitate referrals to external agencies for healthcare, education, and legal aid.
• Monitor progress and follow up to ensure effectiveness of interventions.
• Organise and lead workshops and group sessions for families.
• Maintain confidential client records and document progress.

Job description

About the Role

Our client is seeking a dedicated and empathetic Family Support Specialist to join their expanding team in Tembisa, Gauteng . This vital role focuses on empowering families and individuals facing various challenges, ensuring they have access to the resources and support needed for stability and growth. You will be a key figure in providing practical assistance, counseling, and advocacy within the community. The organisation is committed to fostering resilience and well-being, and this position offers a significant opportunity to contribute to positive social change. You will work closely with families to understand their unique circumstances, developing tailored support plans that address their immediate needs while promoting long-term self-sufficiency. This is a hands-on role requiring a compassionate individual with excellent interpersonal skills and a deep understanding of family dynamics and community welfare. The ideal candidate will be proactive, resourceful, and passionate about making a difference in the lives of families in the Tembisa area. Your efforts will directly contribute to strengthening family units and enhancing community cohesion. We are looking for someone who can build trust and rapport, facilitating effective engagement and support.

Key Responsibilities

• Conduct comprehensive assessments of family needs, identifying strengths and areas requiring support.
• Develop and implement individualized family support plans in collaboration with clients.
• Provide direct support and guidance on parenting skills, household management, and accessing community resources.
• Offer emotional support and counseling services to families experiencing stress or crisis.
• Facilitate referrals to external agencies for specialized services such as healthcare, education, and legal aid.
• Monitor client progress and provide ongoing follow-up to ensure the effectiveness of support interventions.
• Organise and lead workshops and group sessions for families on relevant topics.
• Maintain detailed and confidential client records, documenting all interactions and progress.
• Advocate on behalf of families to ensure their voices are heard and their needs are met.
• Collaborate with other community organisations to create a network of support for families.

Requirements

• A qualification in Social Work, Psychology, Child and Youth Care, or a related field.
• At least 3 years of experience working directly with families in a social support or community services setting.
• Demonstrated experience in case management and needs assessment.
• Excellent interpersonal and communication skills, with the ability to build rapport quickly.
• Strong understanding of child development, family systems, and common social challenges.
• Ability to work effectively in a community-based setting, understanding local dynamics in Tembisa .
• Proficiency in record-keeping and report generation.
• A valid driver's license and access to reliable transport.
• Cultural sensitivity and a commitment to promoting equality and diversity.
• Resilience and the ability to manage challenging situations with professionalism.

Benefits

• A competitive salary package designed to recognise your expertise and dedication.
• Opportunities for ongoing professional development and skills enhancement.
• A supportive team environment focused on collective success and positive impact.
• Medical aid and retirement fund contributions.
• Generous annual leave allowance.
• The satisfaction of making a profound difference in the lives of families in Gauteng .
• Exposure to diverse community needs and engagement strategies.