External Sales & Service Lead: Grow Client Relationships

FirstRand Bank; South Africa; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Networking opportunities

Challenging environment

Opportunities to innovate

Job summary

FirstRand Bank is hiring for an External Sales and Service Advisor Lead. The role focuses on driving sales performance, applying established processes, and delivering exceptional service to clients within a defined area.

You will contribute to team success by meeting objectives and sustaining strong customer relationships in a dynamic banking environment. You will engage with clients, understand their needs, and guide them through banking solutions while ensuring compliance with FAIS/NCA

Qualifications

• FSCA recognized FAIS NQF Level 5 qualification.
• First Level Regulatory Examination.

Responsibilities

• Apply established sales processes within area of responsibility to achieve sales targets.
• Build and maintain strong client relationships through effective engagement and service excellence.
• Deliver end-to-end client management and assist with the application process and credit approvals when needed.
• Analyse market trends to identify new business opportunities and drive cross-sell where appropriate.

Skills

Sales targets

Customer relationships

Regulatory compliance

Education

NQF Level 5 FAIS qualification

Job description

FirstRand Bank is hiring for an External Sales and Service Advisor Lead. The role focuses on driving sales performance, applying established processes, and delivering exceptional service to clients within a defined area.

You will contribute to team success by meeting objectives and sustaining strong customer relationships in a dynamic banking environment. You will engage with clients, understand their needs, and guide them through banking solutions while ensuring compliance with FAIS/NCA