Senior Private External Sales & Service Lead

FirstRand Bank; Randburg; On-site; ZAR 350,000 - 550,000; Full time

Job summary

FirstRand Bank is seeking a Private External Sales and Service Advisor Lead to drive sales, deliver exceptional client service, and build lasting relationships in the Randburg area. The role emphasizes applying proven processes, governance compliance, and proactive engagement to meet targets and enhance the customer experience.

You will operate in a dynamic team, leveraging FAIS knowledge and regulatory exams to assess client needs, deliver suitable banking solutions, and navigate end-to-end

Qualifications

• FSCA recognised FAIS Level 5 qualification is required.
• First Level Regulatory Examination completed is required.
• Ability to build and maintain strong client relationships.
• Deliver exceptional service and value-added solutions to clients.

Responsibilities

• Apply sales processes within the area to achieve targets and build client relationships.
• Deliver end-to-end client management, from engagement to application, credit and post-sale support.
• Maintain expert knowledge on products, pricing, application procedures, and timelines.
• Seek new opportunities by understanding market needs and monitoring trends.

Skills

Sales targets

Client relationships

Regulatory compliance

Customer service

Education

FAIS Level 5 qualification (FSCA)

First Level Regulatory Examination

Job description

FirstRand Bank is seeking a Private External Sales and Service Advisor Lead to drive sales, deliver exceptional client service, and build lasting relationships in the Randburg area. The role emphasizes applying proven processes, governance compliance, and proactive engagement to meet targets and enhance the customer experience.

You will operate in a dynamic team, leveraging FAIS knowledge and regulatory exams to assess client needs, deliver suitable banking solutions, and navigate end-to-end