External Sales and Service Lead – Banking Solutions

FirstRand Bank Limited; oThongathi; On-site; ZAR 180,000 - 320,000; Full time

Job summary

FirstRand Bank Limited is seeking an External Sales and Service Advisor Lead in KwaZulu-Natal to drive sales performance, engage customers with outstanding service, and strengthen the bank's client portfolio. The role focuses on applying established processes to meet targets while delivering a superior customer experience across the region.

You will assess market needs, leverage cross-sell opportunities, and maintain governance in line with regulatory requirements, contributing to team success

Qualifications

• FSCA recognized FAIS relevant NQF Level 5 qualification is required.
• Completion of First Level Regulatory Examination is required.
• Ability to achieve sales targets and build strong client relationships.

Responsibilities

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.
• Deliver end-to-end client engagement, from prospecting to closing, while providing excellent service.
• Ensure governance compliance with legislation and audit requirements and maintain up-to-date product knowledge.

Skills

Sales processes

Customer relationship management

Target achievement

Education

FSCA FAIS relevant NQF Level 5 Qualification

First Level Regulatory Examination

Job description

FirstRand Bank Limited is seeking an External Sales and Service Advisor Lead in KwaZulu-Natal to drive sales performance, engage customers with outstanding service, and strengthen the bank's client portfolio. The role focuses on applying established processes to meet targets while delivering a superior customer experience across the region.

You will assess market needs, leverage cross-sell opportunities, and maintain governance in line with regulatory requirements, contributing to team success