Executive Housekeeping Manager

Placements24; Pretoria; Hybrid; ZAR 900.000 - 1.300.000; Vollzeit

Benefits dieser Stelle

Medical aid

Retirement contributions

Career development opportunities

Zusammenfassung

Placements24 seeks an Executive Housekeeping Manager in Pretoria to lead the full housekeeping department, driving cleanliness, comfort and presentation across guest areas and back-of-house operations.

The role requires exceptional organizational skills, a proactive leadership style and a passion for delivering superior guest experiences in a prestigious hospitality group.

Qualifikationen

• Extensive experience in housekeeping leadership within luxury hospitality.
• Strong organizational and time-management abilities.
• Excellent communication and guest-relations skills.
• Proven ability to manage budgets and staff performance.

Aufgaben

• Oversee housekeeping across rooms, public areas, laundry and staff.
• Set and enforce high cleanliness, hygiene and guest-satisfaction standards.
• Recruit, train, supervise and motivate staff for efficient service.
• Manage department budget, costs, inventory and procurement.
• Conduct regular inspections and address maintenance needs.
• Maintain records of staff performance, inventory and expenses.
• Coordinate with Front Office and Maintenance for seamless service.

Kenntnisse

Leadership

Organizational skills

Communication

Attention to detail

Flexibility

Ausbildung

Diploma or degree in Hospitality Management

Tools

Hospitality management software

Microsoft Office

Jobbeschreibung

About the Role

Our client, a prestigious hospitality group operating in Pretoria , is seeking an accomplished Executive Housekeeping Manager. This leadership role is responsible for the overall management of the housekeeping department, ensuring impeccable standards of cleanliness, comfort, and presentation across all guest areas and back-of-house operations. The ideal candidate will possess exceptional organizational skills, a keen eye for detail, and a passion for delivering superior guest experiences. This position offers the opportunity to lead a dedicated team, implement innovative housekeeping strategies, and contribute to the renowned reputation of the establishment in the administrative capital of Gauteng .

Key Responsibilities

• Oversee all aspects of the housekeeping department, including room cleaning, public area maintenance, laundry services, and staff management.
• Develop and implement high standards for cleanliness, hygiene, and guest satisfaction.
• Recruit, train, supervise, and motivate housekeeping staff to ensure efficient and effective service delivery.
• Manage the department's budget, controlling costs for supplies, equipment, and labor while maintaining quality.
• Conduct regular inspections of guest rooms and public areas to ensure adherence to standards and identify any maintenance or repair needs.
• Manage inventory of linens, cleaning supplies, and amenities, ensuring adequate stock levels and cost-effective procurement.
• Implement and enforce safety and security procedures for housekeeping staff and guests.
• Coordinate with other departments, such as Front Office and Maintenance, to ensure seamless guest service.
• Stay updated on industry trends and best practices in housekeeping and hospitality management.
• Maintain meticulous records of staff performance, inventory, and departmental expenses.

Requirements

• Extensive experience in housekeeping management within the luxury hotel or hospitality sector.
• Demonstrated leadership and team management skills.
• Exceptional organizational and time-management abilities.
• A strong understanding of cleaning techniques, chemical safety, and infection control.
• Excellent communication and interpersonal skills, with a focus on guest relations.
• Proficiency in housekeeping management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and public holidays, as required by the hospitality industry in Pretoria .
• A keen eye for detail and a commitment to maintaining the highest aesthetic standards.
• A proactive approach to problem-solving and continuous improvement.
• Diploma or degree in Hospitality Management or a related field is preferred.

Benefits

• This is an exceptional opportunity to join a leading hospitality brand in Pretoria , offering a competitive salary, attractive performance incentives, and a comprehensive benefits package including medical aid and retirement contributions.
• Our client is committed to employee development, providing ongoing training and career advancement opportunities.
• You will be part of a prestigious establishment known for its excellent service and work within a vibrant team in the heart of Gauteng .