Executive Housekeeper - Five-Star Hotel

Placements24; East London; Presencial; ZAR 420.000 - 660.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Staff meals

Uniform provided

Professional development

Performance-based bonuses

Medical aid

Descripción de la vacante

Placements24 in East London, SA, is seeking an Executive Housekeeper to lead a large housekeeping team across guest rooms, public areas and back-of-house spaces. The role emphasizes leadership, rigorous quality control, and adherence to hygiene standards in a five-star hotel setting.

The successful candidate will have 5+ years in housekeeping management, including at least 2 years in an Executive Housekeeper position, and strong skills in SOP development, budgeting, and cross-department

Formación

• 5+ years of experience in housekeeping management
• 2+ years in an Executive Housekeeper role at a 4- or 5-star hotel
• Proven leadership and team-management abilities
• Strong attention to detail and presentation standards
• Familiarity with health, safety and sanitation regulations
• Proficiency in hotel management software and standard office tools

Responsabilidades

• Oversee all hotel housekeeping operations for guest rooms and public areas
• Train, schedule and manage the housekeeping team for efficient deployment
• Develop and implement SOPs for cleaning, maintenance and safety
• Conduct regular inspections to ensure quality standards
• Manage inventory of cleaning supplies, linens and amenities
• Coordinate with Front Office and Maintenance to address guest requests
• Oversee laundry operations and linen services
• Develop and manage the housekeeping department budget and costs

Conocimientos

Leadership

Organizational skills

Time management

Communication

Quality control

Herramientas

Hotel management software

Office applications

Descripción del empleo

About the Role Our client, a luxurious five-star hotel renowned for its impeccable service and elegant ambiance in East London, Eastern Cape , is seeking a meticulous and experienced Executive Housekeeper . This vital role ensures that the hotel's guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness, orderliness, and presentation. The ideal candidate possesses exceptional leadership skills, a keen eye for detail, and a deep understanding of housekeeping operations and best practices. You will manage a large team of housekeeping staff, oversee inventory of supplies and linens, and implement stringent quality control measures. This is a superb opportunity to uphold and enhance the reputation of a premier hotel through excellence in housekeeping standards.

Key Responsibilities

• Oversee all housekeeping operations for the hotel, ensuring the highest standards of cleanliness and presentation in guest rooms and public areas in East London .
• Manage, train, and schedule the housekeeping team, ensuring efficient deployment of staff and resources.
• Develop and implement standard operating procedures (SOPs) for cleaning, maintenance, and safety.
• Conduct regular inspections of guest rooms and public spaces to ensure quality standards are met and maintained.
• Manage inventory of cleaning supplies, linens, and guest amenities, ensuring adequate stock levels and cost-effective purchasing.
• Maintain the highest standards of hygiene and sanitation throughout the hotel, adhering to all relevant regulations.
• Coordinate with other departments, such as Front Office and Maintenance, to address guest requests and ensure timely resolution of issues.
• Oversee laundry operations, ensuring efficiency and quality of linen and uniform services.
• Develop and manage the housekeeping department's budget, controlling expenses and optimizing resource allocation.

Requirements

• Minimum of 5 years of experience in housekeeping management, with at least 2 years in an Executive Housekeeper role at a 4 or 5-star hotel.
• Proven experience in managing a large housekeeping team and overseeing departmental operations.
• Exceptional attention to detail and a commitment to maintaining high standards of cleanliness.
• Strong leadership, organizational, and time-management skills.
• Knowledge of cleaning chemicals, equipment, and best practices in the hospitality industry.
• Understanding of health, safety, and sanitation regulations.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including weekends and public holidays.
• Proficiency in hotel management software and standard office applications.

Benefits

• An attractive annual salary package of approximately ZAR, negotiable based on experience.
• Opportunity to work in a prestigious five-star hotel environment.
• Staff meals and uniform provided.
• Opportunities for professional development and career advancement within the hospitality sector.
• Potential for performance-based bonuses.
• A supportive and professional work environment.
• Medical aid contribution.