Executive Housekeeping Supervisor

Placements24; Stellenbosch; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Staff accommodation

Housing allowance

Meals during shifts

Benefits package

Job summary

Placements24 in Stellenbosch, Western Cape, seeks an experienced Executive Housekeeping Supervisor to lead the housekeeping team and uphold the highest cleanliness standards. You will oversee staff, schedule cleaning, inspect rooms, manage inventory and ensure safety and hygiene compliance, contributing to guest satisfaction.

Strong leadership and meticulous attention to detail are essential. The role offers staff accommodation or housing allowance, meals during shifts, and opportunities for

Qualifications

• Proven experience in a supervisory or management role within hotel housekeeping or a similar hospitality environment.
• Strong knowledge of housekeeping operations, including cleaning techniques, chemical usage, and equipment maintenance.
• Excellent leadership, communication, and interpersonal skills.
• Meticulous attention to detail and a commitment to maintaining impeccable standards of cleanliness.
• Ability to train, mentor, and manage a team effectively.
• Good understanding of health, safety, and hygiene regulations.
• Proficiency in inventory management and basic administrative tasks.
• Ability to work under pressure and manage time effectively in a fast-paced environment.
• Flexibility to work shifts, including weekends and public holidays, as required in Stellenbosch.
• A passion for hospitality and delivering exceptional guest experiences.

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping staff, ensuring efficient room cleaning and public area maintenance.
• Develop and implement detailed cleaning schedules and procedures to meet the high standards of the establishment.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness, orderliness, and safety.
• Train, motivate, and manage housekeeping staff, providing constructive feedback and performance evaluations.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring adequate stock levels and efficient usage.
• Ensure all staff adhere to hygiene, health, and safety regulations, including the proper use of cleaning chemicals and equipment.
• Handle guest requests and concerns related to housekeeping promptly and professionally.
• Collaborate with other departments, such as Front Office and Maintenance, to ensure seamless service delivery.
• Oversee the deep cleaning program and special projects to maintain the property's pristine condition.
• Maintain accurate records of staff attendance, inventory, and quality control checks.

Skills

Leadership

Attention to detail

Hygiene protocols

Inventory management

Staff training

Job description

About the Role

Our client, a prestigious hospitality establishment, is seeking an experienced and detail-oriented Executive Housekeeping Supervisor to lead their housekeeping team in Stellenbosch, Western Cape . This role is pivotal in maintaining the highest standards of cleanliness, guest satisfaction, and operational efficiency within the establishment. The ideal candidate will possess exceptional leadership skills, a meticulous eye for detail, and a deep understanding of hotel housekeeping operations and hygiene protocols. You will be responsible for supervising staff, managing inventory, ensuring quality standards, and contributing to a memorable guest experience. If you have a passion for excellence and a commitment to creating a pristine environment, this opportunity in Stellenbosch is an excellent fit.

Key Responsibilities

• Supervise and coordinate the daily activities of the housekeeping staff, ensuring efficient room cleaning and public area maintenance.
• Develop and implement detailed cleaning schedules and procedures to meet the high standards of the establishment.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness, orderliness, and safety.
• Train, motivate, and manage housekeeping staff, providing constructive feedback and performance evaluations.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring adequate stock levels and efficient usage.
• Ensure all staff adhere to hygiene, health, and safety regulations, including the proper use of cleaning chemicals and equipment.
• Handle guest requests and concerns related to housekeeping promptly and professionally.
• Collaborate with other departments, such as Front Office and Maintenance, to ensure seamless service delivery.
• Oversee the deep cleaning program and special projects to maintain the property's pristine condition.
• Maintain accurate records of staff attendance, inventory, and quality control checks.

Requirements

• Proven experience in a supervisory or management role within hotel housekeeping or a similar hospitality environment.
• Strong knowledge of housekeeping operations, including cleaning techniques, chemical usage, and equipment maintenance.
• Excellent leadership, communication, and interpersonal skills.
• Meticulous attention to detail and a commitment to maintaining impeccable standards of cleanliness.
• Ability to train, mentor, and manage a team effectively.
• Good understanding of health, safety, and hygiene regulations.
• Proficiency in inventory management and basic administrative tasks.
• Ability to work under pressure and manage time effectively in a fast-paced environment.
• Flexibility to work shifts, including weekends and public holidays, as required in Stellenbosch .
• A passion for hospitality and delivering exceptional guest experiences.

Benefits

A competitive salary is offered, commensurate with experience and qualifications. This includes staff accommodation or a housing allowance, meals during shifts, and a comprehensive benefits package. Opportunities for professional development and advancement within the hospitality sector are readily available. You will be part of a renowned establishment in the beautiful city of Stellenbosch , working with a dedicated team that values quality and service excellence. This role offers a chance to significantly contribute to the reputation and guest satisfaction of a leading hospitality provider.