Executive Housekeeper

Placements24; Durban; Hybrid; ZAR 480,000 - 720,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Professional development

Staff housing allowance

Staff discounts

Job summary

Placements24 is seeking an Executive Housekeeper for a prominent beachfront hotel in Durban. The role requires organizing and leading the housekeeping team to maintain the highest standards of cleanliness and presentation across guest rooms and public areas.

You will oversee budgeting, inventory control, and collaboration with maintenance and front office to ensure guest satisfaction in a busy Durban property. A proactive leader with strong attention to detail is essential.

Qualifications

• Proven experience as an Executive Housekeeper or similar in a hotel or resort.
• Strong leadership, organizational and time-management skills.
• Knowledge of cleaning techniques, sanitation standards and equipment.
• Experience with budgeting and inventory control in hospitality.
• Ability to train and motivate a diverse team.
• Proficiency in hotel management systems.

Responsibilities

• Develop and implement comprehensive housekeeping policies and procedures to ensure high standards of cleanliness and sanitation.
• Manage, train, schedule, and supervise the housekeeping staff, ensuring efficient workflow and performance.
• Conduct regular inspections of guest rooms, public areas, and back‑of‑house spaces to ensure adherence to standards.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring adequate stock levels and cost‑effective procurement.
• Develop and manage the housekeeping department's budget, controlling expenditures and optimizing resource allocation.
• Coordinate with other departments, such as maintenance and front office, to address guest needs and resolve issues promptly.
• Ensure compliance with health, safety, and environmental regulations.
• Oversee the deep cleaning schedule and ensure timely completion of all tasks.
• Implement guest feedback mechanisms related to housekeeping services and take corrective actions.
• Maintain professional relationships with vendors and suppliers.

Skills

Leadership

Organizational skills

Time management

Budgeting

Cleaning standards

MS Office

Hotel management systems

Staff training

Tools

MS Office

Job description

About the Role

Our client, a prominent beachfront hotel in **Durban**, is seeking a highly organized and meticulous Executive Housekeeper. This critical role is responsible for maintaining the impeccable cleanliness, order, and overall appearance of the hotel's premises, ensuring a comfortable and luxurious environment for all guests. You will lead and manage the housekeeping team, implement stringent quality control standards, and oversee inventory and budget management for the department. The ideal candidate will have a strong background in housekeeping management within the hospitality sector, a keen eye for detail, and a commitment to upholding the highest standards of hygiene and presentation. This position requires a proactive leader who can effectively manage resources and inspire a team to deliver exceptional results in a busy tourist hub like **Durban**.

Key Responsibilities

• Develop and implement comprehensive housekeeping policies and procedures to ensure high standards of cleanliness and sanitation.
• Manage, train, schedule, and supervise the housekeeping staff, ensuring efficient workflow and performance.
• Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure adherence to standards.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring adequate stock levels and cost-effective procurement.
• Develop and manage the housekeeping department's budget, controlling expenditures and optimizing resource allocation.
• Coordinate with other departments, such as maintenance and front office, to address guest needs and resolve issues promptly.
• Ensure compliance with health, safety, and environmental regulations.
• Oversee the deep cleaning schedule and ensure timely completion of all tasks.
• Implement guest feedback mechanisms related to housekeeping services and take corrective actions.
• Maintain professional relationships with vendors and suppliers.

Requirements

• Proven experience as an Executive Housekeeper or Assistant Executive Housekeeper in a reputable hotel or resort.
• Strong leadership, organizational, and time-management skills.
• In-depth knowledge of cleaning techniques, sanitation standards, and the use of cleaning equipment and chemicals.
• Excellent understanding of housekeeping operations, inventory management, and budgeting.
• Ability to train and motivate a diverse team.
• Proficiency in MS Office and hotel management systems.
• Attention to detail and a commitment to maintaining high standards of cleanliness.
• Good communication and interpersonal skills.
• Flexibility to work varied shifts, including weekends and public holidays, essential for a **Durban** property.

Benefits

Our client offers a competitive salary, performance-based incentives, and a comprehensive benefits package including medical aid and a provident fund. Opportunities for professional development and career growth within a respected hotel group are readily available. Enjoy subsidised accommodation or a housing allowance, along with staff discounts on hotel services. This role offers a dynamic work environment in beautiful **Durban**.