Executive Housekeeper

Placements24; George; Hybrid; ZAR 420,000 - 600,000; Full time

Benefits offered by this job

Competitive salary with annual bonus/↑

Medical and retirement plans

Complimentary meals during shifts

Staff discounts on resort services

Training and career advancement

Job summary

Placements24 is seeking an experienced Executive Housekeeper for a luxury beachfront resort in George, Western Cape. The role leads the housekeeping team, oversees operations, and maintains impeccable presentation and hygiene across guest rooms and public areas.

The successful candidate will manage budgets, inventory, and training, while ensuring health, safety and compliance. On-site with occasional administrative tasks, you will collaborate with Front Desk and Maintenance to deliver

Qualifications

• 4+ years in housekeeping management in luxury hotel or resort.
• Ability to lead and motivate a large team.
• Knowledge of cleaning techniques, chemicals, and equipment.
• Excellent organizational and time-management skills.
• Strong attention to detail and commitment to impeccable standards.
• Budget management and inventory control expertise.
• Excellent communication and interpersonal skills.
• Familiarity with PMS is an advantage.
• Flexible hours including weekends and public holidays in George.

Responsibilities

• Develop and implement housekeeping policies, procedures, and standards.
• Manage and supervise daily activities of the housekeeping department, including room attendants, laundry staff, and supervisors.
• Ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained to the highest standards.
• Conduct regular inspections of guest rooms and public areas to ensure quality and consistency.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring cost-effectiveness.
• Train and develop housekeeping staff, fostering a culture of excellence and teamwork.
• Implement and adhere to strict health, safety, and sanitation regulations.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest needs and ensure smooth operations.
• Prepare departmental budgets and manage expenses within approved limits.
• Stay updated on industry best practices and new cleaning technologies.

Skills

Leadership

Budgeting

Inventory control

Attention to detail

Communication

Organizational skills

Health & safety

Time management

PMS familiarity

Tools

PMS

Job description

About the Role

Our client, a luxury beachfront resort situated in the scenic coastal town of George, Western Cape , is looking for an experienced and meticulous Executive Housekeeper . This role is crucial for maintaining the impeccable standards of cleanliness, ambiance, and guest satisfaction that our establishment is known for. The successful candidate will be responsible for leading the housekeeping team, managing all aspects of housekeeping operations, and ensuring that every guest room and public area meets the highest standards of presentation and hygiene. This position offers a fantastic opportunity to contribute to a renowned resort in the beautiful Western Cape and to shape the guest experience through exceptional attention to detail. The role is predominantly on-site, with some flexibility for administrative tasks.

Key Responsibilities

• Develop and implement housekeeping policies, procedures, and standards.
• Manage and supervise the daily activities of the housekeeping department, including room attendants, laundry staff, and supervisors.
• Ensure all guest rooms, public areas, and back-of-house spaces are cleaned and maintained to the highest standards.
• Conduct regular inspections of guest rooms and public areas to ensure quality and consistency.
• Manage inventory of linens, cleaning supplies, and guest amenities, ensuring cost-effectiveness.
• Train and develop housekeeping staff, fostering a culture of excellence and teamwork.
• Implement and adhere to strict health, safety, and sanitation regulations.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest needs and ensure smooth operations.
• Prepare departmental budgets and manage expenses within approved limits.
• Stay updated on industry best practices and new cleaning technologies.

Requirements

• A minimum of 4 years of experience in housekeeping management, preferably in a luxury hotel or resort setting.
• Proven ability to lead and motivate a large team.
• Strong knowledge of cleaning techniques, chemicals, and equipment.
• Excellent organizational and time-management skills.
• High attention to detail and a commitment to maintaining impeccable standards.
• Good understanding of budget management and inventory control.
• Excellent communication and interpersonal skills.
• Familiarity with property management systems (PMS) is an advantage.
• Ability to work flexible hours, including weekends and public holidays, as required by the business needs in George .
• Passion for delivering exceptional guest experiences.

Benefits

• Competitive salary with potential for annual performance-based increases.
• Access to comprehensive medical and retirement plans.
• Complimentary meals during shifts and staff discounts on resort services.
• Opportunities for training and career advancement within the hospitality sector.
• A stimulating work environment within a beautiful Western Cape location.
• Uniforms and necessary cleaning supplies provided.