Executive Hotel Operations Director – Polokwane

Placements24; Polokwane; On-site; ZAR 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Executive salary package

Performance-based bonus structure

Executive medical aid and pension

Vehicle or car allowance

Executive accommodation and dining

Career growth opportunities

Relocation assistance

Job summary

Placements24 seeks a Hotel Operations Director to oversee operations for a distinguished hotel group in and around Polokwane, Limpopo. The role demands strategic leadership, cross-department oversight, and a focus on profitability and guest satisfaction.

Applicants should have 8+ years in hotel management with at least 4 years in senior leadership, plus a relevant degree (MBA a plus). A dynamic, results-driven leader is essential for success in this market.

Qualifications

• 8+ years in hotel management
• At least 4 years in senior operational leadership (GM/Operations Director)
• Degree in Hospitality Management or Business Administration (MBA preferred)
• Proven ability to drive revenue growth and cost control
• Excellent communication and interpersonal skills

Responsibilities

• Provide strategic leadership for hotel operations across properties
• Oversee Rooms, F&B, Sales & Marketing, HR performance
• Develop and implement policies to boost efficiency and guest service
• Manage budgets, P&L, and financial metrics for profitability
• Lead and mentor senior management teams
• Ensure compliance with health, safety, and environmental regulations
• Drive guest satisfaction, loyalty, and online reputation
• Analyze data and market trends for growth opportunities
• Collaborate with corporate on brand standards and initiatives
• Represent the group in Polokwane community and industry

Skills

Strategic leadership

Operational excellence

Communication

Negotiation

Team development

Education

Bachelor's degree in Hospitality Management or Business Administration

MBA (nice to have)

Tools

Hotel management software

MS Office Suite

Job description

Placements24 seeks a Hotel Operations Director to oversee operations for a distinguished hotel group in and around Polokwane, Limpopo. The role demands strategic leadership, cross-department oversight, and a focus on profitability and guest satisfaction.

Applicants should have 8+ years in hotel management with at least 4 years in senior leadership, plus a relevant degree (MBA a plus). A dynamic, results-driven leader is essential for success in this market.