About the Role Our client is looking for a creative and detail-oriented Events and Banqueting Manager to lead their event services at their premier venue in Klerksdorp, North West, ZA. This role is responsible for planning, organizing, and executing a wide range of events, from corporate functions and conferences to weddings and private celebrations. You will work closely with clients to understand their vision and ensure flawless execution, delivering memorable experiences. The ideal candidate possesses exceptional organizational skills, a strong understanding of event logistics, and a passion for creating exceptional guest experiences. This is an on-site role requiring significant client interaction and event oversight.
Key Responsibilities
- Plan, coordinate, and execute all events and banquets held at the venue.
- Liaise with clients from initial inquiry through to event completion, providing expert advice and support.
- Develop detailed event proposals, menus, floor plans, and timelines.
- Manage event budgets, ensuring profitability and adherence to financial targets.
- Coordinate with all relevant internal departments (catering, AV, sales, operations) to ensure seamless event delivery.
- Oversee on-site event setup, execution, and breakdown, ensuring all client requirements are met.
- Manage and train the events team, fostering a culture of service excellence.
- Ensure compliance with health, safety, and licensing regulations for all events.
- Conduct post-event evaluations and gather client feedback to continuously improve services.
- Build and maintain strong relationships with clients and vendors.
Requirements
- A minimum of 5 years of experience in event management, preferably within a hotel or venue setting.
- Proven track record of successfully planning and executing diverse events.
- Strong understanding of event logistics, catering operations, and audio-visual requirements.
- Excellent negotiation, client management, and interpersonal skills.
- Proficiency in event management software and Microsoft Office Suite.
- Ability to manage multiple projects simultaneously and work under pressure.
- Strong financial acumen and budget management skills.
- A diploma or degree in Hospitality Management, Event Management, or a related field is preferred.
- Flexibility to work extended hours, including evenings and weekends, as required by event schedules in Klerksdorp, North West, ZA.
Benefits
- Competitive salary and commission structure based on event bookings.
- Opportunity to work in a dynamic and prestigious venue.
- Professional development and training programs.
- Access to a supportive team and resources.
- Potential for career growth within the events and hospitality sector.
- Staff meals during shifts.