About the Role
Our client, a leading luxury catering and events company operating in Durban, KwaZulu-Natal , is seeking a dynamic and experienced Event Catering Manager to oversee the successful planning and execution of high-end events. This pivotal role requires a blend of exceptional organizational skills, strong client liaison abilities, and a deep understanding of catering operations. You will be responsible for managing all logistical aspects of events, ensuring seamless service delivery from initial client consultation through to post-event follow-up. The ideal candidate thrives in a fast-paced environment, possesses impeccable attention to detail, and has a passion for creating memorable experiences. This is an exciting opportunity to join a reputable company and contribute to its continued success in the competitive Durban events market, working with a diverse and prestigious clientele.
Key Responsibilities
- Manage the end-to-end planning and execution of all assigned catering events, ensuring client satisfaction.
- Serve as the primary point of contact for clients, understanding their needs and translating them into successful event plans.
- Develop detailed event proposals, including menus, staffing, logistics, and budgets.
- Coordinate with the culinary team, service staff, and external vendors to ensure all event requirements are met.
- Oversee on-site event execution, managing staff, troubleshooting issues, and ensuring smooth operations.
- Manage event budgets, track expenses, and ensure profitability for each event.
- Conduct post-event evaluations and gather client feedback to identify areas for improvement.
- Maintain strong relationships with clients, vendors, and venue partners.
- Ensure compliance with all health, safety, and licensing regulations.
- Contribute to menu development and service innovation based on client feedback and industry trends.
Requirements
- A minimum of 5 years of experience in event management, hospitality management, or catering management, preferably with a focus on luxury events.
- Proven track record of successfully managing and executing complex events.
- Excellent client relationship management and communication skills.
- Strong understanding of catering operations, food and beverage service, and event logistics.
- Proficiency in event planning software and Microsoft Office Suite.
- Ability to manage budgets effectively and ensure financial targets are met.
- Excellent problem-solving skills and the ability to remain calm under pressure.
- Strong leadership qualities and experience managing event staff.
- Flexibility to work irregular hours, including evenings, weekends, and public holidays, as dictated by event schedules.
- A valid driver's license and own reliable transport may be required for site visits and event coordination.
Benefits
- Competitive salary and performance-based incentives.
- Opportunity to manage prestigious events in and around Durban .
- Work within a dynamic and creative team environment.
- Professional development and career advancement opportunities.
- Exposure to a high-caliber clientele and diverse event types.
- Contribution to creating unique and memorable client experiences.
- Access to state-of-the‑art catering equipment and facilities.
- A supportive management structure focused on success.