About the Role
Our client, a premier catering service provider based in Durban , is seeking an experienced and dynamic Event Catering Manager to oversee the successful planning and execution of corporate and social events. This role demands exceptional organizational skills, a keen eye for detail, and a strong ability to manage client relationships from initial consultation through to post-event follow-up. You will be the primary point of contact for clients, translating their vision into seamless and memorable catering experiences. The ideal candidate will thrive in a fast-paced environment, possess a deep understanding of event logistics, and have a passion for delivering outstanding customer service in the vibrant city of Durban .
Key Responsibilities
- Manage all aspects of event catering, including menu planning, staffing, logistics, budget management, and client communication.
- Develop customized proposals and menus tailored to client needs, preferences, and budgets.
- Coordinate with the culinary team, venue staff, and other vendors to ensure smooth event execution.
- Conduct site inspections and pre-event planning meetings with clients.
- Oversee on-site event setup, service delivery, and breakdown, ensuring adherence to quality standards and timelines.
- Manage event staff schedules, training, and performance during events.
- Handle client inquiries, feedback, and any issues that may arise during the planning or execution phases.
- Prepare post-event reports and client feedback analysis to drive continuous improvement.
- Develop and maintain strong relationships with clients, vendors, and internal teams.
Requirements
- Proven experience in event management, catering management, or a similar client-facing role.
- Demonstrated ability to manage multiple events simultaneously in a high-pressure environment.
- Excellent interpersonal, communication, and negotiation skills.
- Strong understanding of catering operations, menu planning, and food service logistics.
- Proficiency in event planning software and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and public holidays, as dictated by event schedules.
- A passion for delivering exceptional customer service and creating memorable experiences.
- Bachelor's degree in Hospitality Management, Event Management, or a related field is preferred.
- Based in or willing to commute regularly to Durban .
Benefits
- Competitive salary and potential for performance-based bonuses.
- Opportunity to work with a diverse range of high-profile clients and events.
- Be part of a growing and reputable catering company in Durban .
- Exposure to various aspects of event planning and execution.
- Professional development and training opportunities.
- Standard employee benefits package.