Entry-Level IT Support Technician - Mentorship & Training

Placements24; Bloemfontein; Hybrid; ZAR 89,000 - 134,000; Full time

Benefits offered by this job

Comprehensive training in IT support

Competitive apprentice salary

Mentorship from IT professionals

Career path to advanced IT certs

Job summary

Placements24 in Bloemfontein invites an eager learner to join as an Apprentice IT Support Technician. You will provide first-level support, install and maintain hardware/software, and document issues.

This role offers hands-on training, exposure to networks and cybersecurity basics, and mentorship from seasoned IT professionals. Ideal candidates have a Grade 12, a keen interest in IT, good communication, and a readiness to learn new technologies.

Qualifications

• Grade 12 certificate or equivalent.
• Strong interest in information technology and problem-solving.
• Basic understanding of computer hardware, operating systems (Windows/macOS), and common software applications.
• Good communication and interpersonal skills.
• Willingness to learn and adapt to new technologies.

Responsibilities

• Provide first-level technical support to end-users via phone, email, and in-person.
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Diagnose and resolve technical hardware and software issues in a timely manner.
• Assist with user account management and access control.
• Document technical issues and solutions in the IT support knowledge base.

Skills

Communication

Problem solving

Interest in IT

Willingness to learn

Education

Grade 12

Tools

Windows

macOS

Job description

Placements24 in Bloemfontein invites an eager learner to join as an Apprentice IT Support Technician. You will provide first-level support, install and maintain hardware/software, and document issues.

This role offers hands-on training, exposure to networks and cybersecurity basics, and mentorship from seasoned IT professionals. Ideal candidates have a Grade 12, a keen interest in IT, good communication, and a readiness to learn new technologies.