Enterprise Account Executive (Telco)

Salesforce; Johannesburg; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Salesforce is seeking an Enterprise Account Executive in South Africa to lead the Account Team for Telco accounts, driving upsell and cross-sell of Salesforce products to C-Suite executives.

You will partner with customers to understand challenges, evangelise Salesforce Platform solutions, and build go-to-market partnerships in a collaborative, client‑focused approach. This role is central to delivering customer success and revenue growth within Enterprise accounts.

Qualifications

• Establishes plans to achieve sales objectives by identifying opportunities across portfolio.
• Uncovers prospect’s processes, challenges, and goals based on use cases and value hypotheses.
• Identifies compelling value propositions addressing customer needs with technology solutions.
• Interacts with customers clearly and promptly using multiple communication methods and tools.
• Leads with available resources to drive outcomes.
• Coordinates with account team and partners to support deal and success.

Responsibilities

• Understand customers' challenges and goals as a trusted digital advisor.
• Collaborate on Salesforce Platform to evangelise solutions and reach business goals.
• Contribute to the business as a valued member of our Ohana.

Skills

Account planning

Discovery research

Solutioning

Customer communication

Resource application

Team selling

Job description

Sales

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Overview Of The Role

The South African Enterprise team sells the entire product portfolio into our most strategic customers. This position would be focused on Enterprise customers specifically in the Telecommunication vertical and the ideal candidate must have experience not just in selling to Telco customers but also in building Go To Market partnerships in a “sell-with” motion within this industry

Salesforce is looking for a curious and energetic Enterprise Account Executive with in-depth knowledge of SaaS technology and value-based solution selling.

In this role you will be leading the Account Team at both existing and net-new Enterprise accounts, whereby you will be responsible for the upsell & cross selling of additional Salesforce products into line of business and C‑Suite.

Responsibilities

In this role, you will work closely with current customers as a trusted digital advisor to deeply understand their outstanding company challenges and goals.

You will collaborate with customers on the Salesforce Platform to evangelise solutions that will help them reach their business goals and blaze new trails within their organisations.

You will contribute to our business as a valued member of our Ohana.

Required Qualifications

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities to drive strategic growth across your portfolio.
• Research and Discovery: Uncovers a prospect’s current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.