Electrical Field Service Engineer

Placements24; Mbombela (Nelspruit); On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Company vehicle

Fuel allowance

Per diem for travel

Performance-based bonuses

Job summary

Placements24, on behalf of a client in the industrial equipment sector, seeks an Electrical Field Service Engineer based in Nelspruit to install, commission, troubleshoot and service complex electrical systems at customer sites.

The role involves extensive travel, autonomy, and direct client interaction to ensure uptime, safety, and satisfaction. A strong background in electrical engineering and field service is required.

Qualifications

• Bachelor's or diploma in Electrical Engineering or related field.
• Minimum 4 years in field service or maintenance of complex electrical systems.
• Strong understanding of electrical schematics and control systems.

Responsibilities

• Install, commission, and test electrical systems at customer sites.
• Diagnose and resolve electrical and control system issues in the field.
• Perform preventive maintenance and service visits.
• Provide on-site technical training and support to customers.
• Prepare service reports and manage spare parts inventory.

Skills

Field service

Technical support

Troubleshooting

Electrical schematics

PLCs

VFDs

Education

National Diploma or Bachelor's in Electrical Engineering

Tools

PLCs

VFDs

Instrumentation

Job description

About the Role

Our client, a leading provider of specialized industrial equipment, is seeking an experienced Electrical Field Service Engineer to join their technical support team based in Nelspruit . In this crucial role, you will be responsible for providing on-site technical expertise for the installation, commissioning, troubleshooting, and repair of our client's complex electrical systems and machinery at customer locations. You will be the face of the company in the field, ensuring customer satisfaction through prompt and effective technical solutions. This position requires extensive travel to various client sites and demands a high level of autonomy and problem-solving capability. If you thrive in a dynamic, hands-on environment and enjoy interacting directly with clients, this role is ideal for you.

Key Responsibilities

• Install, commission, and test electrical systems and equipment at customer sites according to technical specifications and manuals.
• Diagnose and resolve complex electrical, mechanical, and control system issues in the field.
• Perform scheduled preventive maintenance and service activities on customer equipment.
• Provide on-site technical training and support to customer personnel.
• Respond promptly to service calls and emergency breakdowns, ensuring minimal downtime for clients.
• Prepare detailed service reports, documenting work performed, parts used, and recommendations.
• Manage spare parts inventory and tools required for field service operations.
• Liaise effectively with the customer's technical staff and management.
• Adhere strictly to all safety regulations and company policies during field operations.
• Contribute to the improvement of product design and reliability based on field experience.

Requirements

• National Diploma or Bachelor's degree in Electrical Engineering or a related technical field.
• Minimum of 4 years of experience in field service, technical support, or maintenance of complex industrial electrical systems.
• Strong understanding of electrical schematics, control systems, PLCs, VFDs, and instrumentation.
• Proven ability to troubleshoot and repair electrical equipment in a variety of industrial settings.
• Excellent diagnostic and problem-solving skills.
• Strong mechanical aptitude is beneficial.
• Excellent communication and customer service skills, with the ability to build rapport with clients.
• Willingness to travel extensively within the assigned region and occasionally internationally.
• Valid driver's license and a clean driving record.
• Ability to work independently and manage time effectively while on the road.

Benefits

Our client offers a competitive salary package, company vehicle, fuel allowance, per diem for travel, and performance-based bonuses. You will benefit from extensive product training, opportunities for career advancement within a growing company, and the chance to work with diverse clientele and challenging technical problems. This on-site role requires frequent travel from your base in Nelspruit , providing a dynamic and engaging work experience.