About the Role
Our client is seeking a highly competent and motivated Field Service Engineer specializing in electrical systems to join their team, serving clients across the region, including Mahikeng, North West . This role involves providing on-site technical support, installation, commissioning, maintenance, and troubleshooting of sophisticated electrical equipment and systems. The ideal candidate will possess strong diagnostic skills, a customer-centric approach, and the ability to work independently in diverse environments. You will be crucial in ensuring our clients' electrical infrastructure operates at peak performance and reliability. This is an excellent opportunity for an electrically skilled professional to travel, engage with various clients, and contribute to the operational success of critical industries.
Key Responsibilities
- Install, commission, and maintain electrical equipment and systems at customer sites.
- Perform diagnostic testing and troubleshooting to identify and resolve electrical faults and issues.
- Provide expert technical support and guidance to customers on equipment operation and maintenance.
- Conduct preventative maintenance and performance optimization of electrical systems.
- Respond to emergency service calls and resolve critical issues in a timely manner.
- Prepare detailed service reports, including findings, actions taken, and recommendations.
- Collaborate with the sales and engineering teams to provide technical solutions and support.
- Ensure compliance with all safety regulations and company procedures during on-site activities.
- Maintain accurate records of service calls, parts usage, and customer interactions.
- Travel extensively to customer locations within the designated service area, including Mahikeng, North West and surrounding regions.
Requirements
- Diploma or Bachelor's degree in Electrical Engineering or a related technical field.
- Minimum of 4 years of experience in field service, maintenance, or technical support for electrical systems.
- Strong knowledge of electrical troubleshooting, diagnostics, and repair techniques.
- Familiarity with industrial electrical components, control systems, and instrumentation.
- Excellent customer service and communication skills.
- Ability to work independently with minimal supervision and manage time effectively.
- Willingness to travel extensively and work flexible hours, including occasional weekends or evenings.
- Proficiency in using diagnostic tools and test equipment.
- Valid driver's license and a clean driving record.
- Must be located in or willing to relocate to the Mahikeng, North West region or a central point for travel.
Benefits
- Competitive salary and attractive per diem/travel allowances.
- Company-provided vehicle, fuel card, and mobile phone.
- Comprehensive health and retirement benefits.
- Opportunities for specialized technical training and certifications.
- Exposure to diverse industries and cutting-edge electrical technologies.
- A dynamic and challenging role with significant autonomy.
- Career advancement prospects within a growing organization.