Senior Electrical Field Service Engineer

Placements24; East London; On-site; ZAR 700,000 - 1,000,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

Travel allowance

Professional development

Job summary

Placements24 in East London, South Africa, is seeking a Senior Electrical Field Service Engineer to join the service team. You will provide on-site installation, troubleshooting, and maintenance for complex electrical systems, traveling to client sites in the region.

The role requires a strong electrical engineering background with PLCs, VFDs, and diagnostic tools, plus excellent problem‑solving, safety, and reporting skills. A driver's license and willingness to travel are essential.

Qualifications

• Bachelor's degree or National Diploma in Electrical Engineering.
• Strong knowledge of electrical schematics and control systems.
• Experience with PLCs, VFDs, and industrial networks.
• Excellent customer service and communication skills.

Responsibilities

• Perform on-site installation, commissioning, troubleshooting, and repair of industrial electrical systems.
• Conduct diagnostic tests to identify faults and implement solutions.
• Provide technical assistance and training to client personnel.
• Ensure safety and compliance with procedures and client site rules.
• Manage service schedules and travel logistics.
• Prepare detailed service reports with findings and recommendations.
• Maintain strong client relationships as a trusted technical advisor.
• Collaborate with internal teams to resolve complex issues.

Skills

Customer service

Communication skills

Willingness to travel

Independent work

Safety compliance

Education

Bachelor's degree or National Diploma in Electrical Engineering

Tools

Electrical schematics

Control systems

PLCs

VFDs

Industrial networks

Diagnostic tools

Job description

About the Role

Our client, a leading provider of industrial machinery and automation solutions, is seeking a highly experienced Senior Electrical Field Service Engineer to join their dedicated service team based in East London, Eastern Cape . This role involves providing expert on-site technical support, troubleshooting, and maintenance for complex electrical systems and equipment. You will be the primary point of contact for clients, ensuring their machinery operates at peak performance and minimizing downtime. This is a field-based position requiring extensive travel to client sites, offering a dynamic and challenging career for a hands‑on electrical engineer. We are committed to providing excellent customer service and ensuring our clients' operational success.

Key Responsibilities

• Perform on-site installation, commissioning, troubleshooting, and repair of industrial electrical systems and machinery.
• Conduct diagnostic tests to identify electrical faults and implement effective solutions.
• Provide technical assistance and training to client personnel on equipment operation and maintenance.
• Ensure all service activities are performed safely and in compliance with company procedures and client site regulations.
• Manage service schedules and travel logistics effectively.
• Prepare detailed service reports, including findings, actions taken, and recommendations.
• Maintain strong relationships with clients, acting as a trusted technical advisor.
• Collaborate with the internal engineering and support teams to resolve complex technical issues.
• Contribute to the continuous improvement of service processes and product reliability.
• Adhere to all company policies and procedures, especially concerning safety and quality.

Requirements

• Bachelor's degree or National Diploma in Electrical Engineering or a related field.
• Minimum of 7 years of experience in field service, troubleshooting, and maintenance of industrial electrical equipment and automation systems.
• Strong knowledge of electrical schematics, control systems, PLCs, VFDs, and industrial networks.
• Proven ability to diagnose and repair complex electrical and electro‑mechanical problems.
• Excellent customer service and communication skills, with the ability to explain technical issues clearly.
• Must be willing and able to travel extensively to client sites within East London, Eastern Cape and surrounding areas, and occasionally further afield.
• Ability to work independently and manage time effectively in a remote field setting.
• Proficiency in using diagnostic tools and test equipment.
• A strong commitment to safety and quality standards.
• Valid driver's license is mandatory.

Benefits

• Our client offers a highly competitive salary, a comprehensive benefits package including medical aid, a retirement fund, and a generous travel allowance.
• Opportunities for continuous professional development, including advanced technical training and certifications, are provided.
• This role offers the chance to work with cutting‑edge technology and interact with a diverse range of clients.
• We foster a results‑oriented culture that values expertise and dedication.

This position requires your presence at various client sites and is based out of our service hub in East London, Eastern Cape .