Electrical Field Service Engineer

Placements24; East London; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Company vehicle

Travel allowance

Medical aid

Provident fund

Professional development

Annual leave

Job summary

Placements24 is seeking an Electrical Field Service Engineer to join their service team in East London, Eastern Cape. This hands-on, on-site role requires extensive travel to client locations for installation, commissioning, maintenance, troubleshooting, and repair of complex electrical and electro‑mechanical systems.

You will apply knowledge of PLCs, HMIs, drives, and industrial networks while delivering high‑quality on-site service and customer training.

Qualifications

• Diploma or degree in electrical engineering or related field.
• At least 3 years in field service or maintenance of industrial equipment.
• Strong knowledge of electrical systems, PLCs, and HMIs.
• Valid driver's license and willingness to travel extensively.

Responsibilities

• Install, commission, and start-up electrical systems and equipment at client sites.
• Perform routine maintenance, inspections, and calibration of electrical and electro-mechanical equipment.
• Diagnose and troubleshoot complex electrical, electronic, and mechanical issues using test equipment and diagnostic software.
• Perform timely and effective repairs to minimize equipment downtime.
• Provide technical support and training to client personnel on equipment operation and maintenance.
• Respond to urgent service calls and provide on-site assistance to resolve critical issues.
• Ensure all work performed complies with safety regulations, company policies, and client site requirements.
• Document service activities, including work performed, parts used, and time spent, accurately and promptly.

Skills

Electrical systems

PLCs

HMIs

Troubleshooting

Customer service

Time management

Education

Diploma or Degree in Electrical Engineering

Tools

Diagnostic tools

Multimeters

Oscilloscopes

PLC programming software

Job description

About the Role

Our client, a reputable provider of specialized industrial equipment, is seeking a motivated Electrical Field Service Engineer to join their service team based in East London, Eastern Cape . This is a hands-on, on-site role requiring extensive travel to client locations. You will be responsible for the installation, commissioning, maintenance, troubleshooting, and repair of complex electrical and electro-mechanical systems and equipment at customer sites. The ideal candidate possesses strong diagnostic skills, a deep understanding of electrical systems, PLCs, HMIs, and industrial networks, and excellent customer service abilities. You will act as a key technical point of contact for clients, ensuring their equipment operates efficiently and reliably. This is an exciting opportunity for an electrically skilled professional to work directly with clients and gain diverse field experience across various industries.

Key Responsibilities

• Install, commission, and start-up electrical systems and equipment at client sites.
• Perform routine maintenance, inspections, and calibration of electrical and electro-mechanical equipment.
• Diagnose and troubleshoot complex electrical, electronic, and mechanical issues using test equipment and diagnostic software.
• Perform timely and effective repairs to minimize equipment downtime.
• Provide technical support and training to client personnel on equipment operation and maintenance.
• Respond to urgent service calls and provide on-site assistance to resolve critical issues.
• Ensure all work performed complies with safety regulations, company policies, and client site requirements.
• Document service activities, including work performed, parts used, and time spent, accurately and promptly.
• Maintain service vehicles and tools in good working order.
• Liaise with the internal engineering and sales teams to provide feedback on product performance and client needs.
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.

Requirements

• Diploma or Degree in Electrical Engineering or a related technical field.
• Minimum of 3 years of experience in field service, maintenance, or technical support of industrial equipment.
• Strong knowledge of electrical systems, AC/DC motors, drives, control panels, PLCs, and HMIs.
• Proficiency with diagnostic tools, multimeters, oscilloscopes, and PLC programming software.
• Familiarity with industrial communication protocols (e.g., Profibus, Ethernet/IP).
• Excellent troubleshooting and problem-solving skills.
• Strong mechanical aptitude is advantageous.
• Excellent customer service, communication, and interpersonal skills.
• Ability to work independently and manage time effectively while travelling.
• Willingness to travel extensively within the region and occasionally further afield.
• Valid driver's license is essential.

Benefits

• Our client offers a competitive base salary, with additional pay for overtime and on-call duties.
• A comprehensive benefits package includes medical aid, life insurance, and a provident fund.
• A company vehicle, fuel card, and travel allowance are provided for business travel.
• Opportunities for professional development and technical training on new equipment and technologies are available.
• Employees receive generous annual leave and statutory benefits.
• This role offers the chance to work independently, travel, and provide essential technical solutions directly to clients, fostering significant career growth and diverse experiences.