About the Role
Our client, a leading manufacturer of industrial automation and control systems, is seeking a highly motivated Electrical Field Service Engineer to join their team in Pretoria, Gauteng, ZA . This dynamic role involves providing on-site technical support, troubleshooting, and maintenance for complex electrical and electronic systems at client locations. You will be responsible for ensuring the optimal performance and reliability of equipment, diagnosing and resolving technical issues, and performing necessary repairs and upgrades. The ideal candidate possesses strong diagnostic skills, a deep understanding of industrial electrical systems, and excellent customer service abilities. This position requires travel to various sites within the region and offers a flexible work arrangement, combining remote planning and reporting with essential on-site client engagement. Join our client's dedicated service team and play a key role in maintaining critical industrial operations throughout Pretoria and surrounding areas.
Key Responsibilities
- Perform on-site installation, commissioning, and maintenance of industrial electrical systems, including PLCs, HMIs, VFDs, and control panels.
- Diagnose and troubleshoot complex electrical and electronic problems, identifying root causes and implementing effective solutions.
- Conduct preventative maintenance and system inspections to ensure optimal equipment performance and minimize downtime.
- Perform necessary repairs, adjustments, and upgrades to electrical and control systems.
- Provide technical training and support to client personnel on the operation and maintenance of equipment.
- Document all service activities, including work performed, parts used, and time spent, accurately and in a timely manner.
- Collaborate with the engineering and sales teams to address customer needs and identify opportunities for service upgrades or new installations.
- Ensure adherence to all safety regulations and company policies during field service activities.
- Maintain accurate inventory of spare parts and tools, and manage service vehicles effectively.
- Respond promptly to emergency service calls and critical client issues.
Requirements
- Diploma or Bachelor's degree in Electrical Engineering Technology, Industrial Electronics, or a related field.
- Minimum of 4 years of experience in electrical troubleshooting, maintenance, and repair of industrial equipment.
- Proven experience with PLCs (e.g., Siemens, Allen-Bradley), HMIs, VFDs, and industrial networking.
- Strong understanding of electrical schematics, control logic, and instrumentation.
- Excellent diagnostic and problem-solving skills, with a methodical approach to troubleshooting.
- Proficiency in using electrical testing equipment and diagnostic tools.
- Strong customer service and communication skills, with the ability to build rapport with clients.
- Willingness to travel extensively within the Gauteng region and occasionally beyond.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively.
Benefits
- Our client offers a competitive compensation package for this contractor role, including a daily or hourly rate commensurate with experience and a travel allowance.
- Opportunities for contract extension and further project engagement are available based on performance and client needs.
- You will gain valuable experience working with a diverse range of industrial clients and cutting-edge technologies.
- The hybrid nature of the role allows for a balance between field work and administrative tasks performed remotely, providing flexibility.
- Support from a dedicated team and access to ongoing technical training are provided to ensure your success.
- This position offers the chance to build a strong reputation in the field service sector within the Pretoria industrial landscape.