E-Commerce Store Co-Ordinator

MB Digital; Johannesburg; Hybrid; ZAR 134,000 - 201,000; Part time

Job summary

MB Digital is seeking a part-time E-Commerce Manager to run the day-to-day operations of our online store. You will oversee how the site works, looks and functions, including setting up sales, building landing pages, designing customer journeys, blog uploads and managing banners on WordPress and WooCommerce.

This role suits a problem-solver who is detail oriented, understands marketing cycles, and can handle a runway of work effectively and efficiently.

Qualifications

• 2+ years hands-on experience managing an e-commerce website (WooCommerce, Shopify or similar).
• Solid understanding of e-commerce UX and customer journeys.
• Experience setting up coupons, sale schedules and discount plugins.

Responsibilities

• Campaign and promotion execution: build landing pages in Elementor from banners and briefs; set up sale prices and bundles in WooCommerce; tag and categorise products; schedule pages and prices for launch.
• Store management: maintain product listings; run bulk imports/exports; keep navigation and homepage current; manage WordPress/WooCommerce updates.
• Site stability and user experience: monitor and fix broken pages, checkout errors and slow loads; test customer journeys end-to-end; recommend UX/conversion improvements; collaborate with dev/hosting teams.

Skills

WooCommerce

WordPress

Elementor

Coupons

Campaigns

Tools

CSV tools

Bulk edit tools

Job description

We are hiring a part-time E-Commerce Manager to run the day-to-day operations online store that we manage. The role entails being in charge of how the website works, looks and functions. This includes handling briefs such as setting up sales, building customized landing pages, designing customer journeys, blog uploads and managing banners on Wordpress and Woocommerce.

A person who would thrive in this role would be a problem-solver who is detail oriented, understands marketing and promotional cycles and someone who can handle a runway of work effectively and efficiently.

*The role is initially a part-time role, with the opportunity for growth into a full-time role and increased responsibility amongst other stores that we are responsible for.

**Hybrid Role with 1 office day per week.

About the role

We are hiring a part-time E-Commerce Manager to run the day-to-day operations online store that we manage. The role entails being in charge of how the website works, looks and functions. This includes handling briefs such as setting up sales, building customized landing pages, designing customer journeys, blog uploads and managing banners on Wordpress and Woocommerce.

A person who would thrive in this role would be a problem-solver who is detail oriented, understands marketing and promotional cycles and someone who can handle a runway of work effectively and efficiently.

*The role is initially a part-time role, with the opportunity for growth into a full-time role and increased responsibility amongst other stores that we are responsible for.

**Hybrid Role with 1 office day per week.

Key responsibilities

Campaign and promotion execution

• Build campaign and landing pages in Elementor from supplied banners and briefs (Black Friday, seasonal sales, product launches)
• Set up sale prices, and manage custom offers & bundles in WooCommerce
• Tag, categorise and assign products to the correct campaigns and collections
• Schedule pages, banners and prices to go live and come down on time, and check them at launch

Store management

• Maintain product listings: titles, descriptions, images, variations, pricing and stock
• Run bulk product imports, exports and updates using CSV and bulk-edit tools
• Keep site navigation, menus, homepage and collection pages current
• Manage WordPress and WooCommerce plugin and theme updates safely, testing before and after

Site stability and user experience

• Monitor the site for broken pages, checkout errors, slow load times and plugin conflicts, and fix or elevate them quickly
• Test customer journeys end to end on desktop and mobile: browse, search, cart, checkout, payment and order emails
• Recommend practical UX and conversion improvements to product pages, navigation and checkout
• Work with developers or hosting support on issues beyond your scope

Requirements

• 2+ years hands-on experience managing an e-commerce website (WooCommerce, Shopify or similar). Solid understanding of e-commerce UX, customer journeys and how marketing campaigns run online
• Strong WordPress skills: pages, menus, plugins, themes, users and settings
• Advanced Elementor skills: building responsive pages from supplied designs without a developer
• Experience setting up WooCommerce coupons, sale schedules and discount-rule plugins
• Experience with bulk import/export tools & comfortable working in Excel/Google Sheets with product CSVs
• Strong attention to detail on prices, dates, product data and links. You know that every mistake leads to lost sales and revenue.

Advantageous

• Experience with AI-assistance tools and connectors
• Beauty, cosmetics or FMCG e-commerce experience
• Email platforms such as Klaviyo or Mailchimp
• Google and Meta product feeds, tracking pixels and Google Tag Manager
• Store reporting tools such as Metorik

Personal attributes

• Your are reliable: what's scheduled goes live on time, every time
• Details matter to you: You meticulously check prices, discounts and links before and after launch
• Proactive problem-solver who spots issues before customers do
• Self-managing and organised across part-time hours