E-commerce Social Media Specialist

Placements24; LegKraal Gate; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work arrangement

Growth opportunities

Hands-on e-commerce experience

Job summary

Placements24 in Mahikeng, North West, is seeking a versatile E-commerce Social Media Specialist to join our team. You will support the development and execution of social media strategies to boost brand presence, engagement, and online sales.

The role covers content creation, community management, campaign execution, and performance monitoring across platforms. The ideal candidate is creative, has 1-2 years in social media/digital marketing, and a solid understanding of e-commerce marketing.

Qualifications

• 1–2 years of experience in social media management or digital marketing, preferably within e-commerce.
• Proficiency in creating engaging social media content.
• Excellent written and verbal communication skills in English.
• Basic knowledge of social media analytics and reporting.
• Familiarity with social media management tools is a plus.

Responsibilities

• Develop and implement social media strategies aligned with e-commerce goals.
• Create engaging content for Facebook, Instagram, and Twitter.
• Schedule and publish posts according to the content calendar.
• Monitor channels and respond to comments and messages promptly.
• Engage the online community and foster brand advocacy.
• Support the execution of social media marketing campaigns and promotions.
• Track performance metrics under guidance.
• Research trends, competitor activities, and audience preferences.
• Collaborate with the marketing team on content ideas and campaigns.
• Ensure brand consistency across all communications.

Skills

Social media management

Content creation

Community engagement

Written communication

Education

Tertiary qualification in Marketing/Communications

Tools

Buffer

Hootsuite

Job description

About the Role

Our client, a vibrant and expanding e-commerce business, is seeking a versatile and enthusiastic E-commerce Social Media Specialist to join their team in Mahikeng, North West. This role involves supporting the development and execution of social media strategies to enhance brand presence, drive customer engagement, and boost online sales. You will be involved in content creation, community management, campaign execution, and performance monitoring across various social platforms. The ideal candidate is a creative thinker with a solid understanding of social media marketing principles, a passion for e-commerce, and excellent communication skills. This is a great opportunity to contribute to a growing brand and develop your career in digital marketing.

Key Responsibilities

• Assist in developing and implementing social media strategies aligned with e-commerce objectives.
• Create engaging content (text, image, basic video) for various social media platforms like Facebook, Instagram, and Twitter.
• Schedule and publish social media posts according to the content calendar.
• Monitor social media channels for comments, messages, and mentions, responding promptly and professionally.
• Engage with the online community, fostering positive interactions and brand advocacy.
• Support the execution of social media marketing campaigns and promotions.
• Track and report on social media performance metrics under guidance.
• Research industry trends, competitor activities, and audience preferences.
• Collaborate with the marketing team on content ideas and campaign planning.
• Ensure brand consistency in all social media communications.

Requirements

• Relevant tertiary qualification in Marketing, Communications, or a related field.
• 1-2 years of experience in social media management or digital marketing, preferably within e-commerce.
• Good understanding of major social media platforms and their best practices.
• Proficiency in creating engaging social media content.
• Excellent written and verbal communication skills in English.
• Basic knowledge of social media analytics and reporting.
• Strong organizational skills and attention to detail.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new social media trends and tools.
• Familiarity with social media management tools (e.g., Buffer, Hootsuite) is a plus.

Benefits

• Our client offers a competitive salary and benefits package tailored to your experience.
• This role offers a hybrid work arrangement, combining office-based collaboration with remote flexibility.
• You will gain valuable hands-on experience in e-commerce social media marketing and have opportunities for professional growth within the company.
• Join a supportive and dynamic team environment where your contributions are valued.
• This is an excellent entry to mid-level role for an aspiring digital marketer looking to make a mark in the e-commerce sector in Mahikeng, North West.