E-commerce Platform Lead — UX, Merch & Analytics (Mossel Bay)

Placements24; Mossel Bay; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Leadership opportunity in e‑commerce

Training and development opportunities

Medical aid and retirement fund

Generous annual leave

Dynamic work environment

Job summary

Placements24 in Mossel Bay, Western Cape, is seeking an experienced E-commerce Platform Manager to oversee and optimize the online sales platform. You will drive user experience, product merchandising, and performance analytics to grow online revenue and customer satisfaction.

The role requires strong knowledge of e‑commerce technologies, digital marketing, and journey optimization. You will coordinate IT, marketing, and operations to ensure reliable platform performance and scalable growth.

Qualifications

• Bachelor's degree in Business, Marketing, IT, or related field.
• 4–6 years of e-commerce management experience.
• Strong UX/UI, analytics, and optimization skills.
• Experience with Magento, Shopify Plus, or WooCommerce.
• Excellent cross‑functional collaboration abilities.

Responsibilities

• Manage day‑to‑day operations and performance of the e‑commerce platform.
• Oversee UX/UI improvements to boost engagement and conversions.
• Develop merchandising, categorization, and search optimization strategies.
• Maintain product information accuracy and presentation on site.
• Coordinate with IT, marketing, and operations for integrations.
• Analyze traffic, conversion, and sales data to identify trends.
• Lead A/B testing to optimize user journeys and outcomes.
• Stay current with e‑commerce trends and best practices.
• Manage vendor relationships related to the platform.
• Ensure security, compliance, and optimal site performance.

Skills

Analytical thinking

Project management

Communication skills

UX/UI principles

Web analytics

A/B testing

SEO/SEM understanding

Education

Bachelor's degree in Business, Marketing, IT, or related field

Tools

Google Analytics

A/B testing tools

Job description

Placements24 in Mossel Bay, Western Cape, is seeking an experienced E-commerce Platform Manager to oversee and optimize the online sales platform. You will drive user experience, product merchandising, and performance analytics to grow online revenue and customer satisfaction.

The role requires strong knowledge of e‑commerce technologies, digital marketing, and journey optimization. You will coordinate IT, marketing, and operations to ensure reliable platform performance and scalable growth.