E-commerce Manager - FMCG

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 900,000 - 1,500,000; Full time

Job summary

Placements24 is seeking a forward-thinking E-commerce Manager to lead online sales and digital strategy in a fully remote role. The ideal candidate will drive growth across digital channels and optimize customer experiences for an FMCG-focused online business.

You will shape the online presence, manage platforms, and collaborate with cross-functional teams to deliver measurable revenue gains in a remote-first environment.

Qualifications

• Bachelor's degree required
• 5-7 years in e-commerce management in FMCG or similar
• Proven track record in driving online revenue growth
• Deep knowledge of e-commerce platforms and digital marketing tools
• Strong analytical and strategic thinking skills
• Excellent project management and communication abilities
• Experience in remote or hybrid work environments preferred

Responsibilities

• Develop and implement a cutting-edge e-commerce strategy to drive online sales
• Manage and optimize all e-commerce platforms and channels
• Drive traffic and conversions via SEO, SEM, social, and email marketing
• Analyze e-commerce data, KPIs, and customer behavior to identify opportunities
• Oversee online merchandising, content and promotions
• Collaborate with Marketing, IT, Operations and external partners
• Stay updated on e-commerce trends in FMCG
• Develop and manage the e-commerce budget and profitability
• Enhance customer experience and build brand loyalty
• Report performance and insights to senior leadership

Skills

E-commerce management

Digital marketing

Analytics

Strategic thinking

Project management

Communication

Education

Bachelor's degree in Marketing, Business, E-commerce, or related field

Job description

About the Role

Our client, a leading innovator in the FMCG space, is seeking a forward-thinking and results-driven E-commerce Manager to lead their online sales and digital strategy. This is a fully remote position, offering the flexibility to work from anywhere, but requiring a strategic focus on expanding our client's digital footprint and driving online revenue growth. The ideal candidate will possess deep expertise in e-commerce management, digital marketing, and online sales strategies within the fast-moving consumer goods sector. You will be responsible for developing and executing a comprehensive e-commerce strategy, optimizing online sales channels, and enhancing the customer experience across all digital touchpoints. This is a unique opportunity to shape the online presence of a major FMCG player and to leverage your digital expertise in a dynamic, remote-first environment. Your strategic vision will be key to driving online success.

Key Responsibilities

• Develop and implement a cutting-edge e-commerce strategy to drive online sales and brand presence.
• Manage and optimize all e-commerce platforms and online sales channels.
• Drive traffic and conversion rates through effective digital marketing strategies, including SEO, SEM, social media, and email marketing.
• Analyze e-commerce data, KPIs, and customer behaviour to identify trends and opportunities for improvement.
• Manage online merchandising, product content, and promotional activities to enhance the customer journey.
• Collaborate with internal teams (Marketing, IT, Operations) and external partners to ensure seamless online operations.
• Stay abreast of the latest e-commerce trends, technologies, and best practices in the FMCG industry .
• Develop and manage the e-commerce budget, ensuring profitability and efficient resource allocation.
• Enhance customer experience and build brand loyalty through effective online engagement.
• Report on e-commerce performance, insights, and strategic recommendations to senior leadership.

Requirements

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• Minimum of 5-7 years of experience in e-commerce management, with a strong focus on the FMCG sector .
• Proven track record of successfully developing and executing e-commerce strategies that drive significant revenue growth.
• In-depth knowledge of e-commerce platforms, digital marketing tools, and analytics.
• Strong understanding of online consumer behaviour and digital sales funnels.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Exceptional project management and communication abilities.
• Experience working in a remote or hybrid work environment is highly preferred.
• Demonstrated ability to lead and influence cross-functional teams.
• Must be proactive, innovative, and results-oriented.

Benefits

Our client offers a competitive salary, performance-based bonuses, and the flexibility of a fully remote role. This is an exceptional opportunity to join a leading FMCG company and lead its digital transformation efforts from anywhere, contributing significantly to its online growth and market presence.