E-commerce Specialist

Placements24; Vereeniging; Hybrid; ZAR 300,000 - 540,000; Full time

Benefits offered by this job

Competitive salary

Remote work flexibility

Professional development resources

Supportive virtual team culture

Job summary

Placements24 is seeking a driven E-commerce Specialist to join our client’s growing digital team on a fully remote basis. You will optimize the online shopping experience across FMCG product ranges, drive online sales, and enhance the customer journey from anywhere.

Collaborate with marketing, operations, and IT to grow traffic, conversions, and merchandising across platforms, while analyzing performance metrics and delivering actionable insights to boost the brand’s digital footprint.

Qualifications

• Proven experience as an E-commerce Specialist or in a similar online retail role.
• Strong understanding of e-commerce platforms, analytics tools, and digital marketing.
• Ability to work autonomously in a remote, multi-project environment.

Responsibilities

• Manage and optimize e-commerce platforms for user-friendly shopping.
• Develop strategies to drive traffic, conversions, and sales growth.
• Oversee product listings, content, and merchandising across e-commerce sites and marketplaces.
• Analyze e-commerce performance metrics and provide actionable insights.
• Coordinate with marketing on campaigns, SEO, and social media to drive online sales.
• Handle customer service inquiries related to online purchases.

Skills

E-commerce strategy

Data-driven decisions

Remote collaboration

Tools

Google Analytics

Shopify

SEO tools

Job description

About the Role

Our client is looking for a driven and experienced E-commerce Specialist to join their growing digital team, operating on a fully remote basis. This role is essential for enhancing and managing the online sales channels for their diverse FMCG product range. You will be responsible for optimizing the customer journey, driving online sales, and ensuring a seamless e-commerce experience across various platforms. Working remotely, you will collaborate closely with marketing, operations, and IT teams to achieve ambitious online growth targets, making a substantial impact on the company's digital footprint from anywhere.

Key Responsibilities

• Manage and optimize the company's e-commerce platforms, ensuring a user-friendly and engaging online shopping experience.
• Develop and implement strategies to drive online traffic, conversion rates, and sales growth.
• Oversee product listings, content, and merchandising on e-commerce websites and marketplaces.
• Analyze e-commerce performance metrics, identify trends, and provide actionable insights for improvement.
• Coordinate with marketing teams on digital advertising campaigns, SEO, and social media integration to drive online sales.
• Manage customer service inquiries and feedback related to online purchases.

Requirements

• Proven experience as an E-commerce Specialist or in a similar online retail role, preferably within the FMCG sector .
• Strong understanding of e-commerce platforms, best practices, and analytics tools (e.g., Google Analytics, Shopify).
• Experience with digital marketing, SEO, SEM, and social media for e-commerce.
• Excellent analytical and problem-solving skills with a data-driven approach.
• Ability to work autonomously and collaboratively in a remote environment , managing multiple projects effectively.

Benefits

• Competitive salary and performance-based incentives.
• Full-time remote work flexibility, offering a great work-life balance.
• Opportunity to shape and grow the online presence of a leading FMCG brand.
• Access to professional development resources and training programs.
• A supportive and innovative virtual team culture.