About the Role
Our client, a thriving e-commerce business, is seeking an experienced E-commerce Email Marketing Specialist to join their dedicated team in **Polokwane, Limpopo**. This is an on-site position based in our **Polokwane** office, fostering close collaboration with colleagues. You will be responsible for crafting and executing engaging email marketing campaigns that drive customer acquisition, retention, and sales. This role requires a strategic thinker with a flair for creative copy and a deep understanding of email marketing platforms and best practices. You will manage the entire email marketing lifecycle, from strategy and segmentation to campaign execution, A/B testing, and performance analysis. If you are passionate about leveraging email to build customer relationships and boost e-commerce revenue, this **Polokwane** opportunity is ideal.
Key Responsibilities
- Develop and implement a strategic email marketing plan aligned with overall e-commerce goals.
- Create compelling email content, including promotional campaigns, newsletters, automated workflows (welcome series, abandoned cart reminders), and segmentation-based communications.
- Manage customer segmentation and personalization strategies to deliver targeted and relevant content.
- Utilize email marketing platforms (e.g., Mailchimp, Klaviyo, HubSpot) to build, test, and deploy campaigns.
- Conduct A/B testing on subject lines, content, CTAs, and send times to optimize open rates, click-through rates, and conversions.
- Monitor and analyze campaign performance, generating detailed reports on key metrics such as open rates, CTR, conversion rates, and ROI.
- Ensure compliance with email marketing regulations (e.g., GDPR, CAN-SPAM).
- Collaborate with the design team to create visually appealing email templates.
- Stay updated on email marketing best practices, trends, and emerging technologies.
Requirements
- Minimum of 3 years of experience in email marketing, with a specific focus on e-commerce.
- Proven ability to develop and execute successful email marketing campaigns that drive measurable results.
- Proficiency with major email marketing platforms (e.g., Klaviyo, Mailchimp, ActiveCampaign).
- Strong understanding of email marketing principles, segmentation, personalization, and automation.
- Excellent copywriting and editing skills with a strong command of persuasive language.
- Experience with A/B testing and data analysis to optimize campaigns.
- Familiarity with analytics tools to track email performance and website conversions.
- Strong organizational skills and attention to detail.
- Bachelor's degree in Marketing, Communications, or a related field is preferred.
Benefits
Our client offers a comprehensive benefits package for its employees in **Polokwane**:
- Competitive salary based on experience and qualifications.
- Full-time position with on-site work in **Polokwane**.
- Medical aid contributions.
- Opportunities for career advancement and professional development.
- Employee discounts on company products.
- A supportive and dynamic team environment.