E-Commerce & Digital Operations Specialist (US Online)

Babylonstoren; Stellenbosch; On-site; ZAR 420,000 - 540,000; Full time

Job summary

Babylonstoren is seeking an E-Commerce & Digital Operations Coordinator to drive the performance of its U.S. online business from Franschhoek, South Africa. The role requires hands-on management of product data, pricing, inventory, and campaigns, ensuring a seamless customer experience across platforms.

You’ll work closely with the U.S. team, Brand Creative, fulfilment partners and technology providers. The ideal candidate blends digital capability with operational discipline, has strong

Qualifications

• Experience in e-commerce, digital operations or online retail.
• Strong knowledge of e-commerce platforms and website management.
• Hands-on with Google Ads and Meta Ads, including tracking and optimisation.
• Experience with Google Analytics and interpreting digital performance data.
• Familiarity with HubSpot or similar CRM/marketing platforms.

Responsibilities

• Manage day-to-day performance of the U.S. online shop with accurate pricing, inventory and content.
• Oversee orders, fulfilment, and customer queries to ensure delivery success.
• Handle Google/Meta advertising campaigns, tracking and conversions.
• Monitor analytics across platforms and deliver actionable reporting.
• Improve data flow between e-commerce, EMS/CMS and fulfilment systems.

Tools

Google Ads

Meta Ads

Google Analytics

HubSpot

CMS/EMS

Product feeds

Data analysis

Cross-functional collaboration

E-commerce platforms

Job description

Babylonstoren is seeking an E-Commerce & Digital Operations Coordinator to drive the performance of its U.S. online business from Franschhoek, South Africa. The role requires hands-on management of product data, pricing, inventory, and campaigns, ensuring a seamless customer experience across platforms.

You’ll work closely with the U.S. team, Brand Creative, fulfilment partners and technology providers. The ideal candidate blends digital capability with operational discipline, has strong