Ecommerce Operations & Listings Specialist

Performability Recruitment (Pty) Ltd; Durban; On-site; ZAR 201,000 - 335,000; Full time

Job summary

Performability Recruitment (Pty) Ltd is seeking a Sales & E-commerce Coordinator to manage listings, images, pricing, and order follow-up for online platforms and wholesale distributors. You will oversee product data accuracy, stock levels, and lead times while building strong relationships with corporate online customers.

The role focuses on enhancing the online buying experience for business clients, ensuring smooth internal operations and timely customer responses across channels.

Qualifications

• Experience with e-commerce platforms and product listings.
• Ability to manage stock data and imagery across platforms.
• Strong communication with internal teams to resolve queries.

Responsibilities

• Maintain relationships with corporate online customers and ensure high service levels.
• Drive strategies to increase online sales and optimize platform performance.
• Resolve customer complaints promptly and maintain satisfaction.
• Coordinate with sales, customer service, and warehouse to ensure seamless order processing.

Skills

E-commerce knowledge

Customer relationships

Stock/inventory management

Pricing accuracy

Order follow-up

Job description

Performability Recruitment (Pty) Ltd is seeking a Sales & E-commerce Coordinator to manage listings, images, pricing, and order follow-up for online platforms and wholesale distributors. You will oversee product data accuracy, stock levels, and lead times while building strong relationships with corporate online customers.

The role focuses on enhancing the online buying experience for business clients, ensuring smooth internal operations and timely customer responses across channels.