Executive Head of E-Commerce & Retail Growth

Babylonstoren; Stellenbosch; On-site; ZAR 3,000,000 - 6,000,000; Full time

Job summary

Babylonstoren is seeking a commercially astute leader to drive the integration of retail, e-commerce and production across its growing ecosystem. You will lead a multidisciplinary team of about 350 people, oversee the P&L and craft strategies that balance growth with quality and brand integrity.

You will harness data, technology and AI to scale operations, build a customer-centric business, and collaborate across teams to seize international opportunities while maintaining exceptional standards.

Qualifications

• Relevant tertiary qualification in Business Management, Commerce, Finance, Economics, Marketing, Engineering or an MBA.
• Relevant commercial experience, including in a senior leadership role.
• P&L experience in e-commerce or an integrated commercial environment.
• Strong entrepreneurial mindset and excellent commercial acumen.
• Proven skill in leading and developing a large, multidisciplinary team (some 350 people).
• Good understanding of e-commerce technology, data, digital platforms and AI applications.
• Ability to translate strategy into priorities, actions and measurable results.
• Hands-on approach with an eye for quality, product and detail.
• Fluent in English and Afrikaans.
• Willing to travel internationally a few times per year.

Responsibilities

• Lead Babylonstoren's retail, e-commerce and production operations as one integrated ecosystem.
• Build a customer-centric business supported by excellent service, people and systems.
• Develop the product range and identify new growth opportunities.
• Manage the P&L, budget, revenue, margins and long-term profitability.
• Monitor inventory, costs, service levels and operational performance.
• Build, develop and motivate a strong management team with clear accountability.
• Use data, technology and AI to work smarter, faster and at greater scale.
• Stay abreast of local and international trends and translate new ideas into practical improvements.
• Collaborate closely with other Babylonstoren teams and commercial initiatives abroad.

Skills

Strategic leadership

P&L management

E-commerce knowledge

Team leadership

Entrepreneurial mindset

AI awareness

Bilingual English/Afrikaans

Education

MBA or relevant degree

Business/Commerce/Economics

Tools

E-commerce technology

Digital platforms

AI in business

Job description

Babylonstoren is seeking a commercially astute leader to drive the integration of retail, e-commerce and production across its growing ecosystem. You will lead a multidisciplinary team of about 350 people, oversee the P&L and craft strategies that balance growth with quality and brand integrity.

You will harness data, technology and AI to scale operations, build a customer-centric business, and collaborate across teams to seize international opportunities while maintaining exceptional standards.