Retail E-commerce Coordinator

Placements24; Benoni; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical and dental insurance

Professional development in digital�</

Employee discounts on company products

Year-end bonuses potential

Competitive salary

Job summary

Placements24 in Benoni is seeking a proactive Retail E-commerce Coordinator to support our online sales strategy and enhance the customer experience across digital channels.

You will manage product listings, assist with online campaigns, monitor site performance, and coordinate with logistics to ensure timely order fulfillment in a hybrid work model.

The ideal candidate is tech-savvy with strong organizational skills and experience in Shopify/Magento and Google Analytics.

Qualifications

• Bachelor's degree in Marketing, Business, or related field or equivalent practical experience.
• Experience in e-commerce operations or digital marketing support.
• Familiarity with e-commerce platforms such as Shopify and Magento.
• Strong organizational and project management skills.
• Excellent written and verbal communication abilities.

Responsibilities

• Update and maintain product listings with descriptions, images, and pricing.
• Plan and execute online marketing campaigns (email, social media).
• Monitor website performance and analyze traffic data.
• Coordinate with logistics to ensure timely order fulfillment.
• Provide customer support for online orders and navigation.
• Track trends and competitor activity to identify opportunities.

Skills

E-commerce operations

Digital marketing support

Google Analytics

Project management

Communication skills

Microsoft Office / Google Workspace

Education

Bachelor's degree in Marketing, Business, or related field

Tools

Shopify

Magento

Google Analytics

Job description

About the Role

Our client is seeking a proactive and organized Retail E-commerce Coordinator to contribute to their online sales strategy in Benoni . This role involves supporting the management of the e-commerce platform, ensuring product listings are accurate and engaging, and assisting with online marketing campaigns. You will play a key role in enhancing the online customer experience and driving sales through digital channels. The ideal candidate is tech-savvy, has a strong understanding of e-commerce principles, and possesses excellent organizational skills to manage multiple tasks effectively within a hybrid work model .

Key Responsibilities

• Update and maintain product listings on the e-commerce website, including descriptions, images, and pricing.
• Assist in the planning and execution of online marketing campaigns, such as email marketing and social media promotions.
• Monitor website performance, analyze traffic data, and generate reports on key e-commerce metrics.
• Coordinate with the logistics team to ensure timely order fulfillment and delivery for online customers.
• Provide support for customer inquiries related to online orders and website navigation.
• Stay current with e-commerce trends and competitor activities to identify new opportunities.

Requirements

• Bachelor's degree in Marketing, Business, or a related field, or equivalent practical experience.
• Previous experience in e-commerce operations or digital marketing support.
• Familiarity with e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Strong organizational and project management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite or Google Workspace.

Benefits

• Competitive salary and potential for year-end bonuses.
• Hybrid work arrangement offering flexibility.
• Comprehensive medical and dental insurance coverage.
• Opportunities for professional development in digital commerce.
• Employee discounts on company products.