ANEW Hotels & Resorts are looking for a Director of Sales to lead the sales function across all ANEW Hotels & Resorts properties. Set the commercial direction, build a high-performing sales TEAM, and grow revenue, market share and key partnerships in line with group targets.
The successful candidate will be based in Gauteng, Centurion.
Key Responsibilities
Commercial Strategy
- Set the annual sales strategy and budget for all properties
- Turn group revenue targets into segment and property sales targets
- Spot new markets, segments and channels for growth
- Track market trends, competitor activity and economic shifts
- Agree pricing and contracting strategy with the Revenue TEAM
- Present sales plans and results to the MD and executive committee
Sales Leadership & TEAM Development
- Lead the National Sales Manager and, through them, the full sales TEAM
- Set clear targets, KPIs and incentive structures
- Run monthly performance reviews and quarterly business reviews
- Coach, mentor and build a succession pipeline for key sales roles
- Drive a culture of accountability, pace and client focus
- Approve sales hires, training plans and TEAM structure
Key Accounts & Partnerships
- Own relationships with the group's top corporate, government and trade accounts
- Lead high-value contract negotiations and sign off rates beyond the National Sales Manager's authority
- Build strategic partnerships with travel management companies, associations, tour operators and other channels
- Represent ANEW at industry bodies, trade shows and key client events
- Protect and grow repeat business and client retention
Revenue, Marketing & Operations Alignment
- Work with Revenue Management on pricing, group and conference decisions
- Align sales campaigns with Marketing on brand, digital and promotions
- Partner with General Managers so property sales plans match the group plan
- Ensure a smooth handover of business from sales to operations
Governance & Reporting
- Own the sales forecast, pipeline and reporting across all properties
- Ensure CRM use, clean data and sales process discipline
- Manage the sales budget, including travel, trade shows and commissions
- Ensure contracts and agreements meet company policy and legal standards
- Report on performance, risks and opportunities to the MD and board
Required Skills
- Bachelor's degree in Hospitality, Business, Marketing or a related field (MBA an advantage)
- 10+ years' hotel sales experience
- 5+ years' senior sales leadership, in a multi-property hotel group
- Proven record of hitting group revenue targets
- Strong grasp of corporate, conference, government, leisure and trade segments
- Sound revenue management and distribution knowledge
- Financial acumen across budgets, forecasts and P&L
- High-level negotiation and relationship-building skills
- Strategic thinking with hands‑on execution
- Excellent communication and presentation skills
- Advanced CRM and MS Office skills
- Valid driver's licence and willingness to travel
Performance Metrics
- Group sales revenue vs budget
- Room nights and revenue by segment
- Market share growth vs competitors (RevPAR index)
- Key account revenue growth and retention
- New accounts and partnerships won
- Pipeline and forecast accuracy
- Sales TEAM performance, engagement and retention
- Client satisfaction scores
- Sales cost as a % of revenue
- Process and CRM compliance