ANEW Hotels & Resorts are looking for a Group HR Manager tolead the people function across all ANEW Hotels & Resorts properties and the Support Office. Set the group HR strategy, build a strong HR TEAM, and make sure ANEW attracts, grows and keeps great people while staying fully compliant.
The successful candidate will be based in Gauteng, Centurion.
Key Responsibilities
People Strategy
- Set the annual group HR strategy, plan and budget
- Align people plans with business goals for every property
- Lead workforce planning, org design and headcount control
- Own the HR policy and SOP framework and keep it current
- Maintain the ANEW Hotel Position Grading System and job titles
- Advise the MD and executive committee on all people matters
HR TEAM Leadership
- Lead the Senior HR Officer, L&D TEAM and HR Administrator and, through them, the Area HR Officers
- Set clear targets and KPIs for the HR TEAM
- Coach and develop the HR TEAM and build bench strength
- Make sure HR practice is consistent across all properties
- Partner with General Managers as a trusted people advisor
Talent & Recruitment
- Own the group talent acquisition strategy and employer brand
- Lead recruitment for senior and critical roles
- Make sure the ATS (Team Tailor) is used well across the group
- Manage recruitment agency relationships and costs
- Manage third party labour suppliers
- Lead succession planning and build an internal talent pool
- Drive onboarding, engagement and staff retention
Learning & Development
- Lead the L&D TEAM and set the group L&D strategy
- Own the CourseBox learning platform and its content plan
- Drive leadership and management development programmes
- Manage skills development, learnerships and Skills Development Levy claims
- Track training spend and results
IR & Compliance
- Own the IR approach and work with the external IR partner
- Guide managers on serious disciplinary, grievance and CCMA matters
- Ensure compliance with the Labour Relations Act, BCEA, Employment Equity Act and Skills Development Act
- Lead Employment Equity and B-BBEE skills reporting
- Run HR audits and close compliance gaps
- Keep the business updated on labour law changes
Reward & Payroll
- Own the Annual Salary Increase Policy and pay structures
- Run salary benchmarking and the annual increase process with Finance
- Oversee payroll accuracy and HR data with the Group Financial Manager
- Manage benefits, incentives and recognition programmes
Governance & Reporting
- Own HR reporting, dashboards and metrics for the group
- Manage the HR budget, including recruitment and training spend
- Lead HR system and digital improvements (HRIS, automation)
- Report on people performance, risks and trends to the MD and board
Required Skills
- Degree in Human Resources, Industrial Psychology or a related field (Honours or SABPP registration an advantage)
- 10+ years' HR experience
- 5+ years' HR leadership, across a multi-property group
- Hospitality or service industry experience
- Understanding of South African labour law and IR
- Strong grasp of reward, grading and payroll processes
- Experience with Employment Equity and skills development reporting
- Proven ability to coach and influence senior managers
- Strategic thinking with hands-on execution
- Strong data, reporting and HR systems skills
- Excellent communication and presentation skills
- Valid driver's licence and willingness to travel
Performance Metrics
- Staff turnover and retention rates
- Time-to-fill and cost-per-hire
- Critical roles with a ready successor
- Training completion and CourseBox engagement
- Employee engagement scores
- IR case outcomes and CCMA results
- Compliance and HR audit results
- Employment Equity and B-BBEE skills targets met
- Payroll and HR data accuracy
- HR spend vs budget
- HR TEAM performance and development