Desktop Support Technician

Boardroom Appointments; Johannesburg; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Boardroom Appointments is seeking an experienced Desktop Support Technician for an excellent contract opportunity in Johannesburg. The role requires an A+/N+ certification or IT Diploma, along with at least two years' experience in IT support for end-users.

You should have deep knowledge of computer hardware and software and be proficient with CRM and task management tools. Strong analytical, communication, and time-management skills are essential.

Qualifications

• At least two years' experience in IT support / end-user support role.
• In-depth and current knowledge of computer programs and hardware.
• Proficiency with CRM and task management software.
• Excellent analytical and problem-solving skills.
• Strong collaboration, communication and interpersonal skills.
• Excellent organizational and time management skills.

Education

A+ and N+, or Diploma in IT

Tools

CRM software

Task management software

Job description

About the job Desktop Support Technician

Excellent contract opportunity available for an experienced Desktop Support Technician

Qualification and experience:

• A+ and N+, or Diploma in IT
• At least two years' experience in an IT performance analysis and end-user support role.
• In-depth and current knowledge of computer programs and hardware.
• Proficiency in customer relationship management (CRM) and task management software.
• Exceptional analytical and problem-solving skills.
• Advanced collaboration, communication, and interpersonal skills.
• Excellent organizational and time management skills.